St. Charles, MO,
09:13 AM

Doggone State Farm Agent to the Rescue

Helping life go right for a Missouri family and their dog Steve

It was a chaotic scene on a residential street in St. Charles, Mo. Kirby Cole and his two young children just saw their dog, Steve, get hit by a car. Kirby sat near Steve, trying to comfort him. Kirby was thinking of what to do next, when his State Farm agent Emily Swift-Wise pulled up, ready to help.

Emily jumped out of her car and went to the children, calming them down. She gave Kirby a blanket to cover Steve and called her husband to come pick up her own kids (who were in her car) so she could stay and help.

She settled Kirby's kids into their house and brought Kirby a dog carrier so Steve could be transported to the vet.

"She could have stopped there and seriously been a hero, but she went even further. She took Steve to the vet so I could compose my kids and meet her there," Kirby said. "Thank you Emily Swift-Wise! You're an amazing agent, neighbor, and friend." 

Thanks to Emily's quick assist, this story has a happy ending. Steve is on the mend. Kirby hopes people will share this story so the woman who hit Steve sees it.

"She was a good neighbor too. I didn't get her name, but she came back and was crying her eyes out because she thought she had killed Steve," Kirby continued. "I hope she finds out all is well."

"I see the commercials of agents going above and beyond, but have never witnessed anything like this is real life. I will be a lifelong client of State Farm thanks to Emily."

Whether out in public or in their offices, State Farm agents and employees love their pets and consider them members of the family. That is also one of the reasons why State Farm does not ask what breed of dog is owned when underwriting homeowners or renters insurance coverage. Here is a sampling of some of the four-legged friends that can be found safe and sound in our agent's offices.

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