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New waiver for drone operations over populated areas to help State Farm® respond to damage in states impacted by Hurricane Florence

Insurer Collaborating with Virginia Tech/MAAP as member of the FAA Integration Pilot Program (IPP) on research to expand safe drone operations

To assess damage in communities impacted by Hurricane Florence, State Farm has been granted a waiver for drone operations that will be the first of its kind for an insurance company. The FAA waiver combines permissions for two types of operations that are typically tightly restricted: operations over people and flights beyond the operator’s visual line of sight. These provisions are approved over four states impacted by Hurricane Florence; together, they dramatically enhance State Farm’s ability to evaluate hurricane damage and allocate resources.

The insurance company has been collaborating with the Virginia Tech Mid-Atlantic Aviation Partnership (MAAP) on one of ten elite teams selected earlier this year to the FAA Integration Pilot Program (IPP). Their successful application for this unprecedented waiver is a testament to the program’s success in facilitating rapid, research-based advances in drone operations to serve communities’ needs.

“State Farm needs to quickly assess damage after significant weather events,” says Robert Yi, Senior Vice President – State Farm. “Drone technology provides us with the capability to quickly deploy over a catastrophe site and assess damage from the air. The data we obtain from drone flights can be used to help us determine the severity of damage. This also allows us to place our Claims team on-the-ground and evaluate uninhabitable insured property.”

Since May 2018, State Farm has collaborated with MAAP and Virginia Tech’s world-renowned injury biomechanics group to assess a wide range of potential risks and strategies for reducing them; the team collected data on a variety of parameters including the aircraft’s communications performance, navigational precision, and the risk of injury to humans. The strength of the data made a compelling case to the FAA that State Farm could safely conduct sophisticated aerial damage-assessment operations following the devastating impact of Hurricane Florence. That capability gives State Farm additional tools to serve customers and moves the whole drone industry forward.

Current FAA regulations restrict pilots from flying drones beyond their visual line of sight and from flying drones over groups of people. In a catastrophe situation such as Hurricane Florence, access to the area may be challenged by water, debris, and damage to infrastructure. Damage may also extend across a large area, making efficient damage assessment very difficult. The new waiver will make the insurer’s work much easier by allowing longer-distance flights over densely populated areas.

The FAA waiver reflects months of detailed research following a process pioneered by MAAP for identifying, evaluating, and mitigating potential risks presented by drone operations.

“This is a pivotal moment that demonstrates the value of a risk-based safety case development process,” said MAAP director Mark Blanks. “Drone technology has tremendous potential to serve the public, but before we can harness that capability we need to demonstrate conclusively that ambitious operations can be done safely. This waiver, and the volume of research that backs it up, shows that this approach works.”

The disaster-assessment work this waiver will enable exemplifies the purpose of the IPP: to facilitate the next generation of drone applications by working with communities on groundbreaking projects that can improve the public’s quality of life and spur innovation. Through research collaboration with MAAP, State Farm determined that flying the eBee fixed-wing drone reduced the risk of damage to people and property. Manufactured by senseFly, the drone also captures high-resolution imagery.

Earlier this year, the Virginia-based research team was selected for the FAA Unmanned Aerial Systems (UAS) Integration Pilot Program (IPP). The Federal Aviation Administration (FAA) announced their selection of teams for the multi-year program following a competitive application process. State Farm is the only insurance company selected to participate in the program. Approximately 150 communities applied for the program. Only 10 teams from across the country were selected.

Over the next three years, the Virginia team will explore applications of drone technology including catastrophe response, emergency management, and infrastructure inspection. The day-to-day operations will be managed by Mid-Atlantic Aviation Partnership (MAAP) at Virginia Tech, which has accumulated significant expertise running one of only seven federal test sites for unmanned aircraft systems. The organization has built a reputation for facilitation of ground-breaking testing while upholding the most rigorous standards of safety.

In The News

  • Forbes:  FAA OKs Long-Range Drone Flights Over Populated Areas By State Farm To Assess Florence Damage (9/19/18)

  • Unmanned Aerial:  State Farm Granted Key Drone Permissions for Florence Damage Assessment (9/19/18)

  • The Roanoke Star:  VA Tech / State Farm Collaborate to Secure FAA Waiver for Drone Operations in Areas Impacted by Hurricane Florence (9/19/18)


About State Farm®:

For over 100 years, the mission of State Farm has been to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. State Farm and its affiliates are the largest providers of auto and home insurance in the United States. Its more than 19,400 agents and 67,000 employees serve over 91 million policies and accounts – including auto, fire, lifehealth, commercial policies and financial services accounts. Commercial auto insurance, along with coverage for rentersbusiness ownersboats and motorcycles, is also available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 44 on the 2023 Fortune 500 list of largest companies. For more information, please visit

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