16:57 PM

State Farm response to Carla Campbell-Jackson Lawsuit

See the State Farm statement

Ms. Campbell-Jackson was terminated from State Farm because she shared sensitive, confidential personal customer and employee information outside of our organization; a clear policy and code of conduct violation by a management level employee. After becoming aware of the situation, State Farm took quick action to follow breach protocols and to secure the sensitive information. 

Since Jackson's termination in 2016, she has filed a discrimination charge against State Farm with the Equal Employment Opportunity Commission (EEOC). It's important to note that the EEOC chose not to litigate this matter on behalf of Campbell-Jackson. 

While we admire Ben Crump's important civil rights work, we fundamentally disagree with the facts Carla Campbell-Jackson is presenting in this case.  We believe these allegations are without merit as they run counter to our values and who we are as an organization. In our defense of these allegations, we will provide important facts that Campbell-Jackson has failed to present. 

At State Farm, we embrace diversity and inclusion because it is simply the right thing to do. We seek candidates with diverse backgrounds and experiences and do not tolerate or condone discrimination of any kind.

Racism has no place anywhere in our society and we work tirelessly to provide an inclusive environment where everyone feels valued. We strive to be a force for good in the communities we serve.

When we have additional comments, we will share them publicly.

About State Farm®:

For over 100 years, the mission of State Farm has been to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. State Farm and its affiliates are the largest providers of auto and home insurance in the United States. Its more than 19,400 agents and 67,000 employees serve over 91 million policies and accounts – including auto, fire, lifehealth, commercial policies and financial services accounts. Commercial auto insurance, along with coverage for rentersbusiness ownersboats and motorcycles, is also available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 44 on the 2023 Fortune 500 list of largest companies. For more information, please visit

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