State Farm is Here to Help Ohio Customers with Storm Damage

In the early morning hours of May 28, severe storms and tornados struck several communities across western Ohio. One fatality, many injuries and damaged or destroyed homes and businesses were left in their path. Our hearts go out to those impacted by these devastating storms. Safety is paramount as residents assess their damage.

State Farm encourages customers to start the claim process as soon as they can and take steps to prevent further damage. Customers can start the claim process by contacting their agent, calling 1-800-SFCLAIM, using the State Farm Mobile App, or reporting a claim through www.statefarm.com/claims.

State Farm is responding to storm-impacted areas. We will be here to help customers with their claims as we begin the recovery process. State Farm agents, agent’s staff, and local employees are available to help customers with their claims. Our Claims Catastrophe Response Team is being deployed to the most heavily impacted areas to begin assisting our customers.

As a reminder, insurance will only pay to remove trees that are impacting your home, building or other structures or fences. Coverage limits may apply to debris removal coverage. Tree removal can be very expensive right now because resources are spread thin.

Tips to help with storm recovery and insurance considerations:

• When safe to do so, make temporary repairs to damaged property.

  • For example, to prevent further damage patch holes or cover windows to prevent rain from entering the house

  • Depending on your coverage, these repairs may be reimbursed. Save receipts if you purchase items such as tarps and plywood or other supplies to make repairs.

• Document damage by taking photos.

• If you have experienced a power outage, never use candles for emergency lighting. Instead, use flashlights.

  • Disconnect any appliances, equipment or electronics that were on when the power went out.

  • When power comes back on, it may come back with momentary “surges” or “spikes.” This can damage computers, air conditioners, refrigerators, etc. Leave one light on so you know when the power returns.

  • Your homeowner policy may cover spoiled food and other damages as a result of power outages, subject to the deductible. Check with your insurance company to see if your policy covers damages resulting from outages.

• Use generators safely. If you have a portable generator, only run it outdoors with adequate ventilation. Never use a generator indoors or in attached garages. The exhaust fumes contain carbon monoxide, which can be deadly if inhaled.

• Deal with a reputable contractor. While there are many good and reputable contractors in the state, be wary of those who might try to capitalize on the storm. State Farm claims specialists offer these tips to consider. Among the many preventative measures we recommend:

  • Shop around, get recommendations, inspect their work.

  • Get three written estimates and have a written detailed estimate.

  • Do not pay for work up front or sign a contract with any blank spaces. Always inspect the completed work before payment.

  • Beware of door-to-door unsolicited repairs.

  • If making roof repairs, consider upgraded roofing materials. These upgrades could result in insurance premium discounts.

  • State Farm customers also have access to a Contractor Locator. Available through their online StateFarm.com account, it provides a list of contractors known to State Farm. It is up to the consumer to pick the contractor. State Farm does not warranty or guarantee the work.