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State Farm® offers customers more than one million free Ting sensors to help prevent electrical fires

The smart sensor monitors a home’s electricity to detect hazards that could cause a fire.

The Ting sensor and app is all you need

State Farm, the largest insurer of vehicles and homes in the nation, is offering customers more than one million Ting sensors to help detect electrical hazards in their homes.

According to 2021 data from the National Fire Protection Association, electrical failures or malfunctions are the second leading cause of home fires.

To help identify and prevent potential electrical fires, State Farm is offering eligible customers Whisker Labs Ting sensors at no cost.

"State Farm is committed to being a good neighbor and always looks for ways to put our customers first. Ting is an important part of the work we are doing to prevent losses and to help protect more people in more ways. Offering Ting to homeowner customers makes sense,” says Chris Schell, Senior Vice President – Property & Casualty. “Many of our customers who now have Ting in their homes have told us they love it!”

Since 2020, Labs @ State Farm has collaborated with Whisker Labs to offer Ting sensors to eligible homeowner customers across the country. More than 200K homes insured by State Farm are now monitored by a Ting sensor which has resulted in thousands of success stories, and in many cases, imminent fire loss prevention. Electrical fire hazards often start silently and simmer over time – in many cases, over months and years – before a fire ignites. Proactive mitigation removes risks that could otherwise result in a devastating loss in the future.

"Through Ting, Whisker Labs is identifying and mitigating nearly 250 home fire hazards every month, a number that is growing rapidly. It is incredibly gratifying each time Ting helps identify an electrical fault, mitigate the hazard and prevent a fire. We are truly saving lives and homes," says Bob Marshall, Co-Founder & CEO of Whisker Labs.

State Farm homeowners interested in a Ting sensor and three years of free service can check eligibility and enroll online. In addition to the smart plug-in sensor and app access, additional benefits include:

  • Free Ting sensor with mobile app access
  • Pay no annual service fees for three years (fees paid by State Farm)
  • Receive $1,000 credit toward remediation of electrical fire hazards (provided by Whisker Labs)    

How does Ting Work?

Ting monitors the electrical network of a home using a smart plug-in sensor to help detect hazards, so they can be fixed before they have a chance to ignite a fire. The main precursors to electrical fires, micro-arcs and sparks that develop, happen in faulty wires, loose connections and faulty appliances or devices. These signs usually develop over weeks and months, so Ting is designed to provide you with advanced warnings to address these hazards prior to the hazard starting an electrical fire. 

Whisker Labs on Vimeo: How Ting Works 

Ting may also help detect electrical faults in the utility grid that could damage your home and potentially trigger wildfires.

"The vital initiatives in electrification also demand more from electrical systems in the home and on the utility grid. Ting is leading the insurance and electric utility sectors toward a future of predicting and preventing losses and enhancing resiliency. We are very proud to be entrusted to help protect State Farm customers and communities," added Bob Marshall.

About Whisker Labs:

At Whisker Labs, we help protect families, property, homes, and communities by preventing fires and providing incredible visibility into the health of the electric utility grid. Our breakthrough technology, Ting, delivers intelligent detection, localization, and mitigation of potential fire hazards before they can start a fire from a single DIY plug-in sensor. While on the job looking for home electrical fire hazards from faulty wiring, devices, or appliances, Ting also monitors the quality of power delivered to homes by the electric utility. Poor power quality can induce fires, damage appliances, and create electrocution risks inside a home. And across the broader community, the network of Ting sensors also provides expert grid monitoring in real-time, helping grid operators identify and locate incipient faults, which, left unaddressed, can escalate and serve as an ignition source for devastating wildfires in prone communities.

About State Farm®:

For over 100 years, the mission of State Farm has been to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. State Farm and its affiliates are the largest providers of auto and home insurance in the United States. Its more than 19,400 agents and 67,000 employees serve over 91 million policies and accounts – including auto, fire, lifehealth, commercial policies and financial services accounts. Commercial auto insurance, along with coverage for rentersbusiness ownersboats and motorcycles, is also available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 44 on the 2023 Fortune 500 list of largest companies. For more information, please visit

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