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Ting monitors the electrical network of a home using a smart plug-in sensor to help detect hazards, so they can be fixed before they have a chance to ignite.

State Farm to Provide Customers Free Electrical Fire Technology That Detects Electrical Hazards before They Spark

Bloomington, IL, May 17, 2021 -- Electrical fires make up approximately 13% of all home fires, take hundreds of lives each year and amount to nearly $1.3 billion in annual home damage (National Fire Protection Association 2019 Survey). State Farm®, the largest insurer of cars and homes in the nation, has invested in Whisker Labs, and is providing the opportunity to bring the Ting sensor to our customers. This sensor technology helps mitigate electrical fire hazards in the home before a fire occurs and offers a different way of complementing insurance with a proactive instead of reactive solution.

In 2020, Labs @State Farm began partnering with Whisker Labs and offering Ting devices to eligible customers in Arizona, California and Texas. As a result, over 40,000 devices were provided to customers resulting in numerous success stories and, in many cases, fire loss prevention. Some of these preventive detections included sensing clear arcing signals isolated to a chandelier in a master bathroom, identifying a missing neutral connection in a sub-panel, and detecting arcing signals consistent with water interaction with an electrical system.

What you need to know

We are now ready to expand the offering of Ting to more State Farm customers. Through 2021 and 2022, State Farm will begin offering an additional 100,000 Ting devices to non-tenant homeowner policyholders in more states. We will begin marketing to qualified policyholders in Ohio on May 18 (additional states and dates are yet to be determined, while Ting continues to be available in Arizona, California and Texas).

Qualified customers who enroll will receive:

  • Free Ting sensor with mobile app access
  • Pay no annual service fees for three years (fees paid by State Farm)
  • Receive $1,000 credit toward remediation of electrical fire hazards (provided by Whisker Labs) 

Eligible policyholders will receive a targeted marketing email from their State Farm agent when the opportunity is available to participate in the Ting program.

“State Farm is committed to fire safety and providing customers the newest fire safety technology. We’re excited about the expansion of the Ting sensor program. Now, even more homeowners can have the peace of mind that they’re doing everything possible to protect one of their most valuable assets,” says Chris Schell, Senior Vice President – Property & Casualty. ““We have found our customers love how simple it is to install and really appreciate the app keeping them informed.”

Ting Screens

How does Ting Work?

Ting monitors the electrical network of a home using a smart plug-in sensor to help detect hazards, so they can be fixed before they have a chance to ignite a fire. The main precursors to electrical fires, micro-arcs and sparks that develop, happen in faulty wires, loose connections and faulty appliances or devices. These signs usually develop over weeks and months, so Ting is designed to provide you with advanced warnings to address these hazards prior to the hazard starting an electrical fire.[1] Check out this video on how Ting works.

Ting may also help detect electrical faults in the utility grid that could damage your home and potentially trigger wildfires.

"The Whisker Labs Ting team is very proud to support State Farm Insurance in this important initiative. We are committed to helping protect State Farm customers by monitoring the electricity that we all rely on for virtually everything in our lives today," said Bob Marshall, Co-Founder & CEO of Whisker Labs. “It is incredibly gratifying each time Ting helps identify an electrical fault, mitigate the hazard and prevent a fire from developing."


About State Farm®:

For over 100 years, the mission of State Farm has been to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. State Farm and its affiliates are the largest providers of auto and home insurance in the United States. Its more than 19,400 agents and 67,000 employees serve over 91 million policies and accounts – including auto, fire, lifehealth, commercial policies and financial services accounts. Commercial auto insurance, along with coverage for rentersbusiness ownersboats and motorcycles, is also available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 44 on the 2023 Fortune 500 list of largest companies. For more information, please visit

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