<![CDATA[Good Neighbor Stories]]> https://newsroom.statefarm.com/ en-us Wed, 09 Sep 2026 23:54:12 +0200 Wed, 24 Oct 2018 00:26:26 +0200 <![CDATA[Good Neighbor Stories]]> https://content.presspage.com/clients/150_1441.jpg https://newsroom.statefarm.com/ 144 State Farm® to Conduct Drone Damage Assessment Flights Following Hurricane Michael https://newsroom.statefarm.com/waiver-drones-hurricane-michael/ https://newsroom.statefarm.com/waiver-drones-hurricane-michael/304778State Farm Granted FAA Drone-Use Waiver Following Hurricane MichaelThe Federal Aviation Administration (FAA) has granted State Farm a waiver that allows drone pilots for the insurer to conduct damage assessment flights following Hurricane Michael.

]]>About State Farm:

For over 100 years, the mission of State Farm has been to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. State Farm Mutual Automobile Insurance Company and its affiliates are the largest providers of auto and home insurance combined in the United States. Its more than 19,200 agent offices and over 62,000 employees serve over 96 million policies and accounts – including auto, fire, life, health, commercial policies and financial services accounts. Commercial auto insurance, along with coverage for renters, business owners, boats and motorcycles, is also available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 32 on the 2025 Fortune 500 list of largest companies. For more information, please visit http://www.statefarm.com. 

]]>The Federal Aviation Administration (FAA) has granted State Farm a waiver that allows drone pilots for the insurer to conduct damage assessment flights following Hurricane Michael. The FAA waiver specifically allows State Farm to fly drones beyond visual line of sight and fly over groups of people in the states of Florida, Georgia, Alabama, North Carolina, South Carolina and Virginia. All drone flights will be associated with damage assessment for Hurricane Michael.

In addition to the operational capabilities granted by these FAA waivers, State Farm will continue to utilize drone technology as a tool for our claim representatives to assist in individual inspections of our customers’ homes and properties related to these hurricanes.

It was less than one month ago when Hurricane Florence struck North and South Carolina. State Farm was the first and only insurance company to receive an FAA waiver allowing Claims pilots to operate drones beyond visual line of sight and over people for damage assessment. Drone flights were coordinated with the FAA and Mid-Atlantic Aviation Partnership (MAAP) at Virginia Tech as part of the Integration Pilot Program for large-scale damage assessment in Virginia and South Carolina.

State Farm requires the ability to quickly assess damage after significant weather events in order to serve customers as efficiently as possible. Drone technology is an additional tool providing technical capabilities to quickly deploy over an event site and assess damage from the air. Data obtained from drone flights can be used for determining severity of the event for better resource allocation and quick determination of uninhabitable insured property.

State Farm drone pilots will operate eBee fixed-wing drones for flights approved under the FAA waiver for damage assessment. Claims representatives conducting drone flights for roof inspections will utilize Kespry multi-rotor drones.

]]> Tue, 16 Oct 2018 08:13:00 -0500 https://content.presspage.com/uploads/1441/500_maap-sf-2594reduced-2.jpg?10000 https://content.presspage.com/uploads/1441/maap-sf-2594reduced-2.jpg?10000 Hurricane Michael: We Are Here To Help! https://newsroom.statefarm.com/hurricane-michael-stay-safe-we-are-here-to-help/ https://newsroom.statefarm.com/hurricane-michael-stay-safe-we-are-here-to-help/304018ATTENTION FLORIDIANS: Understand the issue of FL Assignment of Benefits (AOB). Click here to view the AOB Fact Sheet and Red Flag Checklist from the Florida Office of Insurance Regulation.

]]>Please continue to monitor local information. When it is safe to do so, make (or have a contractor make) temporary repairs to prevent further damage to your home or property. Save receipts if you purchase items such as tarps, plywood or other repair supplies. Take photos/videos of damage for claim documentation.

To get the claims process started, you can file your claim online, call 1-800-SFCLAIM (800-732-5246) or contact your State Farm agent.

The State Farm Weather and Catastrophe Team is being dispatched to the hardest hit areas. Click the image to learn more about the capabilities of this industry-leading response unit.

 

Frequently Asked Questions Following a Hurricane

 

In The News:

  • WFSU -  Insurance Company Takes To The Sky After Hurricane Michael (10/17/18)
  • WPTV - West Palm Beach:  Insurance companies use drones to assess storm damage for faster, easier claims process (10/18/18)
  • WMBB Live in Panama Beach: The Panama City Mall parking lot has become a staging area for work crews. State Farm also has an insurance claim center set up, and mall staff say the mall is working to reopen.(10-15-18)
  • WYFF-Greenville, SC:  Flood Insurance on the Rise After Florence (9/18/18)

  • The Weather Channel: What to do before and after a hurricane (09/11/18)

 

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