State Farm Plans to Add 3,000 More Jobs in Claims

Fri, 25 Sep 2026 09:29:36 -0500

Throughout 2027, State Farm plans to increase the size of its Claims workforce by approximately 10%, or about 3,000 employees. The company is investing in training, developing, and recruiting more Good Neighbors to help people recover from the unexpected and serve its expanding customer base and their needs.

State Farm currently has approximately 30,000 Claims employees across the country. The planned workforce growth represents a significant investment in additional capacity as State Farm continues to grow and serve more customers.

Today, as the largest insurer of homes and autos, State Farm handles nearly 11 million claims each year - an average of more than 30,000 per day.

“The people who work in Claims at State Farm are on the front lines of delivering the promise we make to our customers,” said Executive Vice President Chris Schell. “When someone experiences an accident, storm, or other unexpected loss, they need knowledgeable people - supported by leading technology - who are ready to help. We’re investing in our Claims team so we can continue delivering the service our customers expect while giving our employees greater capacity to learn, develop, and build their careers.”

The additional capacity reflects the continued growth of State Farm and the evolving complexity of the claims environment. New vehicles and technology, changing repair methods, and increasingly significant severe weather events continue to change the skills and capabilities required of claims professionals. As customer needs evolve, State Farm’s Human + Digital approach will continue pairing better tools and technology with the judgment, experience, and human connection of its people.

“We have talented people who care deeply about helping customers,” said Executive Vice President Chris Schell. “We continue to invest in our people to ensure they have the capacity, tools, and opportunities they need to do their best work today and into the future.”

Hiring is already underway. State Farm plans to hire approximately 5,500 people into Claims throughout 2027 as it evaluates staffing alongside attrition, customer demand, and growth - ultimately increasing the size of its Claims workforce by approximately 10%, or about 3,000 employees.

Individuals interested in Claims opportunities can learn more and explore available positions through the State Farm careers website.

State Farm: Military Veterans Add Incredible Value to Workplace

Tue, 09 Nov 2021 06:20:24 -0600

What do veterans and insurance have in common? It turns out a lot -- teamwork, a strong work ethic, motivation and the ability to make a contribution to communities.

“State Farm does an amazing job of creating a fun environment to learn and exchange ideas, says Gina Wilken, a 10-year U.S. Navy veteran. Wilken, who joined State Farm in 2014, says she was pleasantly surprised that working at a large corporation was so similar to her military career. ”They take time for teams to build relationships inside and outside the workplace, which really creates that personal and collaborative environment I experienced in the military.”

To assist veterans looking for a career, State Farm has a search function on their State Farm Jobs & Careers - State Farm® site that asks veterans to put in their MOS code (their military job function code). Once the code is entered, the site will pull up relevant jobs, aligning MOS skills with those they are hiring for at the company.

Veteran support continues inside of State Farm with The Military Affinity Group – a forum that brings employees together to explore how military core values and perspectives can be used to positively impact and achieve company goals.

Good Neighbor Stories

State Farm Plans to Add 3,000 More Jobs in Claims

State Farm: Military Veterans Add Incredible Value to Workplace