As of this morning (1/7/2022), State Farm has received over 1,400 home and auto claims, with the vast majority in Boulder County. Temporary housing and advance funds continue to be provided to customers where possible, with nearly $5 Million in advances issued to date. Customers are encouraged to file a claim as soon as possible, and can text the word “CLAIM” to 62789 to receive a link to file a claim.

In addition to State Farm agents, agent’s staff, and local employees, we have mobilized our State Farm catastrophe response teams across the affected areas to help customers with their claims. We also have thousands of employees handling claims virtually across the country in our centralized operations.

State Farm has opened a Catastrophe Customer Care Site located at 61 West FlatIron Crossing Drive in Broomfield (FlatIron Crossing mall, in front of the AMC theater.)

Additionally as part of our overall support for the community, State Farm has committed a $50,000 disaster grant for the American Red Cross of Colorado, with those funds primarily assisting those displaced from their homes.

State Farm There From The Start

As the wildfire spread, State Farm began mobilizing its resources. Our response includes State Farm agents who live and work in the same neighborhoods as our customers; teams of claim specialists trained in disaster response traveling in to evaluate damage on site; thousands of employees in centralized care centers across the country helping answer customers’ questions and file their claims; remote claim teams conducting virtual inspections with impacted customers; and many other resources, all helping customers in their time of need.

State Farm’s Customer Response Unit (CRU) was on the ground Sunday (1/2/2022) assisting the community (beginning in Spanish Hills and Rock Creek) with basic essentials such as fresh water, work gloves, flashlights, first aid kits, and snacks. The CRU also hands out coloring books and teddy bears for children in the community.

Wildfire Defense Systems Activated

Wildfire Defense Systems (WDS) arrived on scene early Friday (12/31/2021) morning. The largest wildfire protection service provider, this complimentary Wildfire Response service was added to all non-tenant homeowners policies in Colorado at no cost to State Farm customers in early 2020. During an active wildfire, if WDS determines a home insured by State Farm is at risk, they will deploy a team that will take proactive counter-measures to protect a policyholder’s property.

On January 1, they continued efforts to mop-up isolated pocked of heat and secure the line. Thanks to a thick blanket of snow over the fire area, significant gains were made toward full containment. Enrolled properties are no longer threatened; should the need to re-engaged WDS arise, they are prepared to respond back to the threatened properties.

Virtual Claim Handling

We are helping customers in more ways, and right now that means leveraging technology and offering virtual claim handling when appropriate.

• State Farm encourages customers to take advantage of potential options for virtual inspections or other methods that do not always require a personal inspection with their claims professional (the virtual option is available in most states if legally permitted.)
• State Farm policyholders who have damage from this event can submit and manage their claim through various channels. This includes calling or emailing their State Farm agent, calling 1-800-SFCLAIM, submitting a claim through our mobile app or through our website at statefarm.com/claims.

Homeowners with fire damage can benefit from more virtual ways to file a claim and receive payment to start repairs. State Farm is leveraging technology by providing virtual claim handling options to customers who have damage from Marshall Wildfire, allowing customers to file and track their claim from the convenience of their phone or other electronic devices.

Once a claim is underway, customers can electronically submit photos, video and other claim documentation, and participate in video calls with their claim representative as available. When electronic communication is not available or preferred, we provide in-person claim handling as appropriate.

Hardest hit were those neighbors in Kentucky where an EF-3 tornado had a historic long track of nearly 200 miles from Cayce to Beaver Dam with a path ¾ of a mile wide. As of Monday morning, State Farm has received nearly 4,800 claims across the impacted states.

State Farm Responds

In the early hours after the storm made its way across the country, State Farm began mobilizing its resources. The State Farm response is both local and national. It includes State Farm agents who live and work in the same neighborhoods as our customers; teams of claim specialists trained in disaster response traveling in to evaluate damage on site; thousands of employees in centralized care centers across the country helping answer customers’ questions and file their claims; remote claim teams conducting virtual inspections with impacted customers; and many other resources, all helping customers in their time of need.

Less than 48 hours after the storm, State Farm’s Customer Response Unit (CRU) was on the ground in Mayfield, KY assisting the community with basic essentials such as fresh water, work gloves, flashlights, first aid kits, and snacks. The CRU also hands out coloring books and teddy bears for children in the community.

Using Technology

We are helping customers in more ways, and right now that means leveraging technology and offering virtual claim handling when appropriate.

• State Farm encourages customers to take advantage of potential options for virtual inspections or other methods that do not always require a personal inspection with their claims professional (the virtual option is available in most states if legally permitted.)

• State Farm policyholders who have damage from (catastrophe) can submit and manage their claim through various channels. This includes calling or emailing their State Farm agent, calling 1-800-SFCLAIM, submitting a claim through our mobile app or through our website at statefarm.com/claims.

Homeowners with tornado and storm damage can benefit from more virtual ways to file a claim and receive payment to start repairs. State Farm is leveraging technology by providing virtual claim handling options to customers who have damage from the tornado outbreak, allowing customers to file and track their claim from the convenience of their phone or other electronic devices.

Once a claim is underway, customers can electronically submit photos, video and other claim documentation, and participate in video calls with their claim representative as available. When electronic communication is not available or preferred, we provide in-person claim handling as appropriate.

Some of the benefits of virtual claim handling for customers:

• Offers possibility of faster claim settlement in certain cases as appropriate, with payment being deposited directly to customer’s preferred bank account
• Helps deliver efficient claims service
• Provides a claim handling alternative that follows social distancing guidelines and helps keep the community safe

Bringing in-person service where it’s needed most

To provide convenient local service to customers, mobile Customer Care Sites are being set up in multiple locations near the hardest-hit areas of Kentucky and Tennessee. These sites allow customers to receive in-person support with claim handling and disbursement of payments.

Kentucky

• Mayfield KY: Furniture/strip mall, 1102 Paris Rd Unit 1C, Mayfield, KY 42066.
• Bowling Green KY: Home Depot, 2233 Gary Farm Blvd, Bowling Green, KY 42104.

Tennessee

• Goodlettsville TN: Rivergate Mall, 1000 Rivergate Parkway, Goodlettsville,TN 37072

Being Good Neighbors

In addition to assisting customers directly, State Farm is also helping in the overall recovery efforts by working with local nonprofit organizations in the affected communities. The Disaster Relief tab for employees, agents, and retirees to donate and use their Matching Gift is up and running. Organizations such as such as American Red Cross, Midwest Food bank, Donors Choose and Feeding America are some of the nonprofits employees can choose from to assist the impacted communities.

How you can help

• Convoy of Hope 
• American Red Cross
  • Mayfield, KY
  • Western Kentucky

Our story begins in 2016. Jackson, then a 15-year old sophomore at Bloomington High School, spotted a flyer from State Farm talking about an IT internship. It piqued his interest and he planned to apply when he met the age requirement at 16.

All in the family

“All I really knew about State Farm was that it was a good place to work; I’d heard my mom say that for as long as I can remember,” Jackson said.

Jackson’s mom, Natalie, has been with State Farm for 23 years and encouraged him to apply when he was in high school.

It was a great decision. Not only did Jackson gain experience in coding and IT work while in high school, he was also in a great position to start a new internship through the Research and Development Center (RDC) when he started at the University of Illinois.

A program that works

RDC is located on campus at U of I and matches students with internship opportunities at State Farm. Not only does this program help students gain real world experience, it also helps State Farm recruit top level students, like Jackson.

“The RDC recruits exclusively to the University of Illinois which houses the #6 Computer Engineering program in the country, so we get to meet some extraordinary students,” said Intern Coordinator Heather Park.

“I got the chance to work on all kinds of cool things at the RDC,” said Jackson. “Everybody there really takes an interest in what the interns want to learn, which is great.”

By the time he’d finished his first year, he told his mom he’d decided that he wanted to work for State Farm.

Making it official

Jackson’s internship will officially come to an end on Dec. 10, but his State Farm journey is just beginning. He’ll be starting as an official member of the State Farm family, working out of the Atlanta Hub.

“I’m really grateful,” said Jackson. “I’m grateful for State Farm for giving me these great opportunities, and I’m grateful to my mom for helping me out, as well.”

Crushed, you toss the plans in the fireplace. But someone believes in you and rescues the dream from the ash heap, literally and figuratively.

Can you relate? In 1922, a small-town farmer found himself in this very situation.

It started with the seed of an idea

The small town farmer was G.J. Mecherle, from Merna, Illinois. He believed farmers were charged too much for insurance premiums and had a plan to level the field. After his wife saved his plans from the fireplace, G.J. disrupted the insurance industry in a major way. He followed his dream and started his own company – State Farm^®.

Today, State Farm is the industry leader with a century of experience, financial strength and agents all across the U.S. That one seed grew into a Fortune 50 company with more than 19,000 agents helping communities, consumers and small businesses realize their dreams.

State Farm agents understand small business because they are small business

As small business owners in so many communities, State Farm agents know the passion needed to start your own business. And the grit and dedication needed to make it successful. They help business owners go after and protect their dreams. They provide not only insurance products and help planning for financial security, but in many cases help spark community engagement.

“As a small business owner myself, I can relate to their issues. I explain we’re more alike than different,” shares veteran State Farm Agent Buster Nelson, of Fredericksburg, Virginia. “We have similar challenges and rewards. It’s scary when you decide to go after your dream, when you first start out. I know a little guidance or help can go a long way.”

Going after your doughnut dreams

Agent Buster Nelson celebrated National Doughnut Day by giving away doughnuts from a local bakery (a State Farm customer). Not just any doughnuts, but the crème de la crème limited edition red velvet doughnuts made especially for Buster and the lucky doughnut recipients!

“A bakery, and its owner, have been insured through my office since it opened 30 years ago,” Nelson said. “So we worked together on a mutually beneficial event.”

“On my Facebook page, I invited customers to come by the bakery to pick up a free red velvet doughnut,” he said. “State Farm red…get it😊?”

“When my team and I set up a table outside at 7 a.m., people were already lined up to go into the shop. We passed out doughnuts along with State Farm branded items and got more customers in the bakery doors for more sweets. Win, win, win.”

“Every few months, I buy gourmet popcorn from a local small business I insure. Then I stop by other businesses I work with and give them a bag of popcorn with a note that reads, ‘Just popping in to say hello.’ It’s a social call more than a business call, but again, it helps everyone out and lets them know I’m there for them when they need me.”

“Like a good neighbor, State Farm is there^®” is more than a slogan; it is who we are. You’ll see us supporting and attending local youth sports games, mentoring other entrepreneurs, sponsoring community events and more.

Restoring lives, rebuilding neighborhoods, renewing hope, investing in communities, advocating for consumer safety, and supporting education where we live and work is what being a 100-year good neighbor is all about.

"From doughnut shops to beverage distributors, from hair salons to warehouses, State Farm agents are perfectly suited to help small business owners protect their dreams, their livelihoods and their families,” said Chief Agency, Sales & Marketing Officer and former State Farm Agent Rand Harbert.

“Our founder would be proud of how his dream continues to unfold,” Harbert continued. “Today, we remain as committed to making life better for people as we were in 1922. This includes the millions of small business owners across the United States. We’ll keep finding new ways to honor that commitment and serve more customers as we begin our next 100 years.”

Small businesses thrive when they are supported by the community

Share this story and tag a small business you support to encourage others to check them out. #ShopLocal

Soon you’ll see weekly mini-series videos where he’ll share his passion for sports, gaming, music, being a good neighbor and other cultural moments.

In our nearly 100-year history, State Farm has always embraced new ways to connect with our customers. We think this will be a fun new one and hope you’ll give @jakefromstatefarm a follow.

Check out Jake’s launch videos below. He’s teaming up with popular TikTok influencers, Alex Wong and Happy Kelli as well as friend and doppelganger, Mike Johnson, from The Bachelor.

State Farm is proud to have been a part of a custom segment on NBC’s TODAY in honor of National Women’s Small Business month.

On the show, the compelling story of Joanne Canady-Brown, owner of The Gingered Peach in Trenton, NJ, was shared. While her business is thriving, Joanne also takes the time to give back and embrace her community and local non-profit organizations.

That morning, Joanne was surprised with a visit from TODAY’s Donna Farizan, as well as State Farm Agent Teanice Wells Ernest and representatives from two non-profits Joanne supports on a regular basis, “Trenton Area Soup Kitchen (TASK)” and “I Am Trenton.”

As a part of the surprise, Teanice presented two $25,000 checks that were given as gifts to TASK and I Am Trenton in Joanne’s honor.

View the segment, here: Watch 1 community surprise a small-business owner (today.com)

We show kindness in many ways on a daily basis and every Act of Good makes a difference in someone’s life.

Remember to record your Acts of Good here: 100 for Good and don’t forget to support small businesses in your community.

When Christine Lopez woke up Wednesday, Oct. 26, 2011, she didn’t expect the day to be so life-changing; literally upside down.

It started as a nearly perfect day in East Los Angeles. The sun was shining, a light breeze, barely a cloud in the sky. Christine and her five-year-old Leilani spent most of the morning looking for a special gift at the mall.

Around one o’clock in the afternoon, Christine decided it was time to head home. With Leilani buckled into her car seat enjoying a snack, she got behind the wheel of her SUV. She queued up Leilani’s favorite playlist, and headed for the nearest intersection.

The mother and daughter laughed and sang along to the music while waiting for the traffic light to turn green. When it finally did, Christine lifted her foot off the brake pedal, started to make a left turn — and then it happened…

In the blink of an eye, Christine’s wonderful day turned into a nightmare. A vehicle ran the red light and broadsided the Lopez family at 40 miles per hour. The smaller gas-electric hybrid impacted the SUV’s rear passenger side door and quarter panel, causing it to spin around several times and ultimately flip over.

When the glass, metal, and plastic stopped flying and the dust settled, they were upside down and facing the wrong way in oncoming traffic on a heavily-traveled street.

“I must have lost consciousness for a moment or two, but once I came around, Leilani was all I could think about,” Christine recalled. “I was upside down, and the car was eerily silent. I was afraid to look back. But when I did, I saw my daughter’s smiling face staring back at me. She was also hanging upside down in her car seat — safe and sound — giggling, ‘I’m upside down, mommy. Wheeee. That was fun,’ just like she had just been on an amusement park ride or something.”

Montebello Police Officer Oscar Chavez was the first emergency responder to reach the crash site and was surprised to find no one seriously hurt.

"Not many people walk-away from such a wreck unscathed. Whenever there’s an overturned vehicle or car on its side, we expect the worst, often finding a severely injured person or persons inside the vehicle,” shared Officer Chavez. “But that wasn’t the case here. We don’t normally see a motorist involved in this serious of a collision walk away without a scratch, especially a child. It was amazing, and says a lot about proper use of restraints.”

Most would say Christine and her daughter were lucky, that fate was on their side that day. But Christine was also smart. Had she not been practicing what she learned from a child passenger safety seat inspection undergone a few days prior, the outcome could’ve been much different.

Just four days before and at the urging of a close friend in the California Highway Patrol, Christine decided to attend a child passenger safety/safety seat inspection event in her neighborhood sponsored by State Farm®.

Ninety-six percent of parents like Christine, roll up to an inspection station confident that the seats protecting their kids are installed and being used correctly.

Fajardo says most people don’t. “Some seats get passed down from kid to kid, borrowed from family members, or purchased at second hand stores, yard sales or thrift stores,” she explained. “We don’t recommended secondhand seats because you never know what you’re going to get. The effects of wear and tear or other environmental factors over the years could’ve compromised the straps, plastic, or locking mechanisms.”

During the inspection, Fajardo made one other change: she moved Leilani’s seat from the passenger side to the center of the back seat.

While sitting in the middle isn’t a safety requirement, it worked for Christine since Leilani was generally the only rear seat passenger – and as luck would have it, this was the reason Leilani wasn’t sitting by the door that was struck four days later.

After the evaluation was complete, Christine was a bit frustrated but grateful. Officer Fajardo replaced her expired booster seat with a smaller safety seat with a five point harness. Then, taught Christine how to install it and how to properly restrain Leilani in it.

“It was intense and humbling, learning that I was putting my daughter at risk,” admits Christine.

While the child safety seat played a pivotal role for Leilani, it wasn’t the only passenger safety restraint at work in this case. The seat belt and airbags played critical roles, too. It quite possibly saved Christine’s life.

It’s been ten years since Christine and Leilani dangled upside down on Montebello Boulevard.

While the physical bumps and bruises have all healed, the memories still linger.

“Every time we drive by that intersection, Leilani says, ‘Remember what happened here, Mommy?’ I say, ‘How can I forget, baby.’”

Leilani, now almost sixteen, like many teens, has no urge to drive herself. She’s more than content letting her mom stay behind the wheel.

Christine still wonders what could have happened if she had stayed in bed on October 22, rather than go to the child seat inspection.

“What if Leilani’s seat hadn’t been replaced?” wonders Christine. “What if her seat was anchored in the passenger side rear seat at the time of the collision? What if I hadn’t buckled up properly? Would we still be alive?”

What if, indeed.

Like a good neighbor, State Farm is there. It's more than a slogan; it's who we are.

For the past 100 years, we've made it our mission to restore lives, help rebuild neighborhoods, invest in communities, and support education and safety initiatives – like car seat safety - where we live and work. It's what being a good neighbor is all about. 

Mentor for good.

Mentoring helps strengthen our communities today in order to make them even stronger tomorrow.

In June 2020, State Farm began working with Leap Year. The Atlanta-based nonprofit is dedicated to improving literacy and college enrollment in metro-Atlanta. A mentorship program is part of that relationship.

It connects members of our Young Business Professionals (YBP) employee resource group with area youth. They help with everything from improving test scores, giving career advice and providing valuable insight. The sessions help the teens further their education and determine their future goals.

“It’s fulfilling to know that I get the opportunity to be a positive impact on someone else's life,” said YBP mentor Glenn Gaston.

The relationships are a two-way street.

“If you're interested in being a mentor, whether it's with Leap Year or in your community in whatever way, do it,” said Brandie Bryant, YBP mentor.

“Everyone has something they can offer and instill into someone else, and you learn that it makes you a better person too.”

Mentoring is a great way to extend the good neighbor spirit all year long. Our Good Neighbor Day Toolkit suggests other ways you can share your time, talents and treasure to make a difference and be a part of 100 for Good.

Corey is a volunteer Wish Granter for the Make-A-Wish Foundation, the famous non-profit organization that helps chronically and critically ill children live out their dreams.

“Hope is contagious,” says Corey, a truly amazing Good Neighbor and State Farm director. “By giving these kids something to look forward to, we’re helping take their minds off of their illness, even if it’s only for a little while.”

Our new commercials premiered on Sept. 9, and there are more new ads coming in October and November.

You may recognize the name of the furry focus of today’s interview, as he’s been the focus of several of our stories. Tavi is a 1-year-old Canine Companions for Independence puppy. State Farm^® sponsors the nonprofit organization that provides professionally trained assistance dogs to people with disabilities at no charge. Tavi, which means “good” in Hebrew, was kind enough to sit down with us recently to catch up on what’s been going on, what it’s been like being raised in a foster family and what he thinks about going to service dog school.

Q: You recently turned 1…or is it 7? We forget how dog-years work. Anyway, how did you celebrate?

A: My hooman parents bought me a puppy birthday cake – peanut butter flavor, so yummy!! My State Farm sponsor family had this big celebration at CityLine campus with cookies and cupcakes (they should have been pupcakes) for all the friendly faces who have been supporting me. I also showed off my sit, down, visit and other commands I have learned!

Q: Sounds like quite the party! Who taught you those commands and why?

A: My Birds taught me, and I know what you’re thinking, dogs are supposed to chase birds, but these Birds are different. My Birds are hooman and have a bunch of classes they attend to make sure I’m ready to go on to service dog training in February. They’ve got to teach me about 30 different commands, which I guess is a lot, but I don’t really understand numbers too well, so who knows? One of the biggest things I’m getting out of my training is learning more self-control, which can be ruff.

Q: Talk about your future plans. What’s next for you?

A: Well, once or twice a month, we go to this puppy class where I get to see other dogs like me and we do more structured practice. It’s kind of a big deal, because it’s supposed to get me ready for service dog school. That’s where me and the other dogs learn to help people who can’t do things for themselves. I’m excited to go, even though I’m going to miss my Birds. I’ll still get to visit them, though, which is great!

Q: Thanks for sitting down with us, Tavi. Anything else you’d like people to know?

A: Just that I’m thankful to the Birds, Canine Companions and State Farm for giving dogs like me the chance to help people who need it. It’s a really great deal, and I’m proud as a puppy to be a part of it. Oh, and also that you don’t always need to ask us dogs “Who’s a good boy??” We know it’s us!

Ask Before You Pet

Brooklyn Mobley is State Farm employee in Dallas who’s legally blind and is accompanied to work by her service dog, Liam. The two shared some handy tips on how folks should interact with service dogs and their owners.

1. Ask the handler/owner if you can pet the dog. Don’t be offended when you hear “NO” because the dog is working.
2. Speak to the handler/owner and not the dog. You would be surprised at how many people talk to the dog first!
3. If you ask the handler/owner if they need assistance and they decline, trust that they don’t need help.
4. Respect the handler/owners’ time. When they are at work, they can’t stop to answer frequent questions about their dog.
5. Service dogs are often on a strict diet. Don’t give them treats or try to feed them without permission from the handler/owner.

“We’re thrilled this strategic alliance will position State Farm agents to help customers protect their classic vehicles while giving them an opportunity to connect with a community of car enthusiasts,” said Rand Harbert, State Farm Executive Vice President and Chief Agency, Sales & Marketing Officer. 

Hagerty is an automotive lifestyle brand and a leading provider of specialty insurance for classic, vintage and enthusiast vehicles. The company is known for its outstanding service and for its breadth of knowledge about collector vehicles.

“We are especially pleased to offer State Farm Classic+ customers access to popular Hagerty features and services,” said McKeel Hagerty, CEO of Hagerty.  “We are excited to work with State Farm and their incredible agents.”

The State Farm Classic+ policy will be offered through State Farm Classic Insurance Company, a new wholly owned subsidiary of State Farm Mutual Automobile Insurance Company, and may be subject to state regulatory review and approval. This policy will be available to new and existing customers through their State Farm agent.

State Farm Classic+ is expected to be available in most states in 2023.

A Grand Junction, Colo., customer was surprised to see strangers parked in her driveway. After all, it wasn’t the best time for visitors. She’d recently been evacuated from her home as a wildfire raged in west-central Colorado. She’d only gotten permission to return to care for the chickens she’d had to leave behind, along with other much-loved possessions.

Luckily, the strangers turned out to be wildfire defense personnel State Farm^® hired to protect her home. They turned on and repaired irrigation lines and stayed close to keep an eye on things. They reduced the spread of the wildfire, saved her home and her chickens.

“The customer was in awe,” said State Farm Agent LaVonne Gorsuch. “She said State Farm saved their home. If those men hadn’t been there, the fire would have destroyed it.”

Services that Save

State Farm introduced Wildfire Protection Service in February 2020 for Homeowners (non-renters) in Colorado and Oregon, where approximately 500,600 State Farm policyholders could benefit from the service. The service is added at no additional charge.

During the initial phase of testing, the wildfire response vendor responded to 29 wildfires and visited 1,792 properties, saving over 70 homes from wildfires. No properties were lost once the vendor visited a home identified as being in harm’s way.

Starting April 1, this service will expand to California, Arizona and Washington and include Farm and Ranch customers. These states have seen a significant increase in wildfires in 2020.

This program can give customers peace of mind and help protect property from wildfire peril, offering a new opportunity to be there for our customers when needed most. “We had some fence damage and some smoke damage, but our home is safe,” the Colorado customer said. “Thank you, thank you, thank you... State Farm was there.”

‘How does this thing work?’

Ranjita Sahu

Ranjita Sahu loves a challenge. You may even think of her as a detective – working behind the scenes testing auto insurance products before they’re released to the customer. A first generation immigrant to the United States, Ranjita’s zest for adventure combined with her can-do attitude means she’s well equipped to solve problems and uncover solutions each day.

“Seeing the code come to life on my screen is magical,” said Ranjita. “I’m looking into complex issues, figuring out how to break things, and then make those things even better for the public to use.”

For example, when prospective customers visit statefarm.com to get an auto quote, they’re interacting with the code Ranjita produced.

As for being a woman in tech?

“I’ve specialized in technical roles throughout my career,” she said. “While some may look at State Farm and say, ‘Oh that’s an insurance company,’ it’s way more than that. State Farm is an industry level tech company that’s working to deliver personalized customer experiences.”

“I’d love to see more women in engineering roles,” she said. “It’s about growing confidence, asking questions and believing in your abilities. I’m grateful to the women and men who encouraged me to reach higher. We’re better together.”

‘How can this add value?’

Angela Simpson

While attending a college job fair, Angela Simpson spotted the State Farm Insurance booth. It was there she learned State Farm offered many more opportunities than “just insurance.”

“I started in Auto Underwriting and eventually came to one of the largest departments at State Farm – Enterprise Technology. Today, I’m a technology manager, supporting business intelligence tools that help employees make business decisions, analyze information and develop reports,” Angela explained.

Angela has been a State Farm employee for nearly 30 years and loves collaborating, relationship building and brainstorming with team members.

“As we continue to examine technology that will move us into the next frontier, I always ask, ‘Why is this tool, process or product important? How can it help people?’ At the end of the day, it’s about providing value to others.”

Born in Kingston, Jamaica, Angela moved to the United States at the age of 10. When it comes to personal and professional life, Angela shares a piece of advice she learned at a young age, and continues to apply today:

“Don’t box yourself in. Be open to new opportunities. Often, it’s that opportunity you never imagined that leads to success. Take chances. The sky is the limit.”

‘What can I do to make a difference in this world?’

Liz Pulver

Liz Pulver is passionate about people, cars and public safety. A Senior Experience Researcher, she studies how humans interact with vehicle technology to improve auto and transportation safety.

“It’s about acceptance and trust,” said Liz. “We’re examining how people of all ages respond to automated technologies. From cruise control, to parking assist, to full-fledged self-driving cars – as vehicles evolve, we’re evolving with them to advance safely into the future.”

Liz’s work also involves collaborating with universities to conduct studies and share findings. Her research serves as a voice for the public, helps educate communities and guides business decisions.

“I’ve grown and shifted a lot in my career. When I started at State Farm in 2010 I was the only woman in a room full of men. But I didn’t let that intimidate me. I tapped into my inquisitive side: observing the process, asking questions and leveraging new information to build relationships. Soon, I was the one leading meetings and mentoring employees. By discovering my voice, I’ve become a voice for others.”

The blockchain solution is the first of its kind between the insurance industry leaders. In 2019, the companies announced advanced testing of a blockchain solution to automate the time-consuming and paper-heavy processing of subrogation claims. Subrogation  is used by insurers to recover money when settling claims between their customers. Since then, the solution has been extensively tested using historical data and is now in full production.

“We are always looking at ways we can operate more efficiently to benefit our customers," said Robert Yi, chief claim officer at State Farm. “In most cases, this blockchain solution will assist in speeding up subrogation recovery, resulting in an earlier return of the customer's deductible.”

Companies across many industries are using blockchain technology to securely store data and manage transactions. With its unique encryption and security features, blockchain has the potential to affect and transform many industries.

“Carrier-to-carrier claims payments will be almost completely automated in the future, saving time and money,” said Sean Burgess, USAA chief claims officer. “Utilizing blockchain technology helps us securely improve and automate a manual process and ultimately gets money back to our members and customers faster.”

Every year, about 75,000 subrogation checks are exchanged between State Farm and USAA. With the move to full production, the companies hope to see other carriers sign-on to participate throughout 2021.

“We are actively seeking other insurers to join us in this subrogation blockchain solution," Yi said. “The more insurers that embrace secure and efficient technology solutions, like blockchain, the greater the return for all of our insurance customers.”

What is Blockchain?

Blockchain is a distributed ledger technology that can be used to manage transactions and store information using cryptography (i.e., mathematical algorithms and secret keys that encrypt data), peer-to-peer networking and data storage. This type of digital technology can create value in ways customers wouldn’t expect from their insurance company. Subrogation is one example where blockchain technology has the potential to reduce expenses while making processes more efficient and secure. No sensitive personal data is shared using this blockchain solution.

What is Subrogation?

Subrogation describes the right held by most insurance carriers to legally pursue a third party that caused a loss to an insured. Information about the claim is collected and the insurance companies negotiate the claim amount. If an agreement is reached, the  insurer of the at-fault party submits payment to the other insurer on an individual claim basis.

2020 has been a record high for adoptions. It’s also been a record low for surrendered and abandoned dogs. All in all, a bang up year for man’s best friend.

Demand was so high for dog and cat companionship, many shelters at one point had waiting lists! But it wasn't alwasy so.

To Me, You Are Perfect

A white and tan pit bull, Dash was one of the longest residents of the Maricopa County Shelter in Arizona. Older pit bulls are often shelter veterans, as many adopters are looking for small dogs and puppies.

Molly Romine, a State Farm® HR employee and shelter volunteer, knew Dash would be a great addition to someone’s home. Molly and other volunteers organized the 12 Dogs of Christmas adoption push which included Dash in Dec. 2018.

The shelter’s 12 longest-term residents were all pit bulls ranging in age from two to 10. The team spruced up their kennels with eye-catching decor, gave the pups holiday make-overs, and shared social media posts to gain attention. The shelter also offered stockings full of donated leashes, collars, and free training sessions.

“I worked a couple of hours a night to get these dogs a home for the holidays,” shared Molly. “It was a lot of hard work but it was worth it to see Dash and all the other dogs adopted just before New Year’s Eve!”

Helping local shelters during Covid

Volunteering has been difficult during Covid due to social distancing and other safety measures. But there are other ways to give back. Owner surrendered and abandoned pet numbers are starting to creep back up. There are plenty of pets available for adoption at your local shelter.

“If you’re not sure adoption is for you, consider fostering! It’s a short term commitment with long term impacts,” Molly recommended. “If you foster a pet, you are giving that animal a much needed respite from the stressful shelter environment. You can also provide the shelter with helpful intel. Maybe the dog is great with kids but scared of car rides. This can really help match the pup with the right family.”

Is your home feeling a bit empty due to covid? Reach out to your local shelter to see if you can fill it with dogs or cats for a long “howliday” weekend of fostering and cuddles.

“We lived a couple hours away, and having a place for the whole family to stay nearby for free was a tremendous blessing,” he said. “It’s something else you didn’t have to worry about. It gives you a home base, a place to get a decent night’s rest and provides some sense of normalcy so a family can focus on the health of their child.”

Ronald McDonald House Charities (RMHC) offer home environments with Ronald McDonald Houses, family rooms in hospitals for families to rest, mobile health care and grants. Volunteers bring food in or cook for the families staying at the houses, and often play games with the kids and talk to the parents.

Fast-forward 20 years, and Jason had an opportunity to pay it forward to RMHC. Peoria, Ill., about 45 minutes from Bloomington, is home to a new Ronald McDonald House, and Jason and his team volunteered to help put the finishing touches on several rooms recently.

Brian Barron, also a State Farm IT Analyst, got involved with the new Ronald McDonald House through a friend. As a volunteer firefighter, he helped gather patches from 95 different police and fire departments for a special first responder room.

“When we were there, I realized how grateful I am for how healthy my family can be. You’re helping other families focus on their child, not to mention it’s a great organization,” Brian said.

The Peoria house will serve 700 families a year, and those families will never pay a thing. The first family to stay in the Peoria house was from Bloomington.

Jason remembers moving from Utah to Illinois and being disappointed there wasn’t a RMHC nearby.

“Having a daughter that sick, we looked to see what the hospitals were in the area. It was top of mind. Hearing that Peoria was getting a Ronald McDonald House and that we were going to help out was priceless,” Jason said. “Just walking into the building in Peoria gave me pause to count my blessings. Making some furniture and setting rooms up for people was great because I have some understanding of what they’re going through and what this is going to mean to them. It’s not something you can put a price on.”

It also gave Jason an opportunity to talk to his now 20-year-old daughter about the experience.

“It gave me a chance to have a conversation with my daughter about some of those things that time has dulled. This experience sharpened my memory of what other people did for me that I could not do for myself.”

After competing in the State Farm Coding Competition, the Yale University sophomore realizes State Farm is nothing like what he envisioned.

"Before the coding competition, I really hadn’t thought of State Farm as a potential destination for me,” the computer science major said.

Like many of his peers, Harshal saw insurance as a necessity to drive their car, or protect the stuff in their apartment or dorm room.

That opinion changed when Harshal got turned on to the State Farm Coding Competition by friend and 2016 State Farm Coding Competition winner and three-time finalist Ankur Sundara.

“Ankur had competed in the competition three other times and told me about it,” Harshal said.

The annual State Farm Coding Competition is a two-stage Java competition for college undergraduate students. Students register online individually or as teams. On the day of the competition, they download the problem statement and upload their solution. The top five submissions were invited, expenses paid, to the Marina Heights Hub for the final.

"Ankur and I competed in the qualifying round together,” Harshal said. “It seemed like an interesting opportunity to try something new and work on a real-world problem, not something out of a textbook.”

The competition also identifies programmers for State Farm.

"The Coding Competition gives students some real-world situations, but for State Farm it serves the purpose of advertising State Farm as a tech company and that we have jobs in the tech field,” said Software Developer Josh Storrs, who directs the competition for State Farm. “We are able to spread that word and make young programmers aware of the opportunities here.”

Josh said the goal for the students in the first round is to implement a solution that will make the test cases pass in the most efficient manner possible. The competitors have four hours to finish and State Farm judges use a script to verify how many tests each team passed along with looking at any bonus completed to choose the finalists. The finalists earn $800 per team and receive an expenses-paid trip to State Farm for an on-site final.

The final is more insurance related. The finalists are graded on the cleanliness of their code and how maintainable it is. The finalists also explain how they came to their solution and what benefit it would give the company.

Finalists are graded on both the code and presentation. The winning team earns $1,500.

"They are pretty good at thinking outside of the box and being creative in their solutions,” Josh said. “We don’t give them a whole lot of time so it is impressive how much they are able to do in a small window. Coming up with a nifty solution and being able to present that solution before a panel of judges, it’s impressive.”

"The competition was incredibly well-run and provided me an opportunity to tackle an interesting problem and present my solution to State Farm executives,” Harshal said. “It's definitely put State Farm on the radar for me, and opened my eyes to the technical sophistication required to make the company operate effectively.”

Through a $30 million charitable donation, State Farm will support ASU’s Pathways for the Future program, providing new online learning tracks, certificate programs and scholarships. With this partnership, we are committing to helping the current and future workforce build skills for the future.

“At State Farm, we believe in lending a hand to build safer, stronger and better-educated communities. With the rapid pace of technological change underway, this means supporting our current and future workforce in adapting and responding to these shifts,” said State Farm Chairman and CEO Michael Tipsord. “As a good neighbor, we’re committed to helping people realize their dreams through education programs and through Pathways for the Future, we look forward to growing this commitment together with ASU.”

Pathways for the Future (PFF) is aimed toward high school, community college and university students, as well as lifelong learners already in the workforce who are interested in new and evolving jobs. It has four components:

• Online courses, academic tracks (including STEM) and certificate programs – all courses are credentialed for transcript credit and employees will be able to take advantage by using their tuition reimbursement benefit.
• Financial Support and Scholarships – to assist students on a path to a certificate, undergraduate or graduate degree.
• Tools for Success – redesigned with improved degree mapping for transfer students, and an updated career assessment tool to help students discover their career interests.
• Pathways Career Transitions and Success Center – increased focus on engaging students on the web, through social media, or via mobile applications, resources and student support ensure that PFF State Farm Scholars are career ready.

The PFF programs will be available for tuition reimbursement to all eligible State Farm employees with at least one year of service. The courses are also accessible virtually, providing a learning platform for employees outside of Arizona to continue personal development.

This is the second location to be part of the Education Assist program. State Farm also partners with Georgia State University Decatur Perimeter campus, which was announced in April 2017.

“Operation Career” is a special edition of “Military Makeover,” with 30-minute episodes profiling various industries and career opportunities with companies that help veterans assimilate into the civilian workplace.

Transitioning out of the military back to civilian life brings a variety of challenges.

State Farm was invited to participate in a segment, titled “Operation Career: Employment Opportunities for Our Military Spouses & Veterans – Helping Our Heroes Transition from Military Life to The Civilian Workplace.”

Three State Farm veterans – Information Security Consultant Tony Tran, Claim Specialist Roger Perez and St. Petersburg, Fla., Agent Mimi Lange – are profiled in a segment that will air on the Lifetime Network Feb. 7 and 13 at 7:30 a.m. EST. State Farm has been recognized as one of the leading military-friendly employers supporting veterans and military employees, since 2009. Human Resources Talent Brand Specialist Jennifer Sneen shares company philosophy behind hiring the unique skill-sets and core-values of those who served, and her own story as a military spouse.

Inspired by the events of 9/11, Tony Tran joined the Marines out of high school in 2004. As a Staff Sergeant, he supported Operation Iraqi Freedom in Iraq in 2008 and Operation Enduring Freedom in Afghanistan in 2011. Tony began his State Farm career in 2016 as an Information Security Specialist.

Lieutenant Colonel Roger Perez was commissioned through the Army ROTC program. Roger completed two one-year deployments to Kuwait, in 2003-2004 with the 336^th Finance Command and in 2010-2011 with the 335^th Signal Command. He retired after more than 20 years of service in 2012. Roger began his State Farm career in 2001 in Claims.

Mimi Lange joined the Army Reserves in high school before attending Delaware State University. The Civil Affairs Specialist spent her senior year of college in Iraq in support of Operation Enduring Freedom. Upon returning, she attended the Defense Language Institute, learning to read, write and speak Arabic. Mimi began her State Farm career in 2009 as an agent in Atlanta and transitioned to work at Corporate for two years before returning to agency in Saint Petersburg, Fla.

Jennifer Sneen is a 24-year Army spouse who served as a Family Readiness Group (FRG) leader for the 209^th Military Intelligence Company while her husband was deployed in 2011. Jennifer also worked for the Department of Defense in the Retirements Office helping soldiers transition from active service. Jennifer began her career with State Farm as an Auto Claim Rep in 2013, accepted a Recruiter role in 2017, ascending to her current role.

The segment was filmed onsite at our Marina Heights campus in Phoenix.

More than one billion people worldwide are unnecessarily blind or vision impaired. Most just need a pair of glasses. Thousands of American children are among them. Children who should be busy learning, are instead struggling to see.

Kovan Reynolds was one of those kids. The 13-year-old from Atlanta had to stand up at the front of the classroom to read the white board. He would squint and get headaches playing his favorite video game. He wanted more confidence on the soccer field. He wanted a new pair of glasses.

Kovan’s mom, Rene Elmore, knew he needed a new pair after losing a few frames. His eyesight had gotten worse and he needed an exam. But life kept getting in the way.

The single mom had just put herself through college and landed a new job. With everything on their plates, getting to the eye doctor ended up on the backburner. Then a State Farm employee decided to celebrate her 30^th work anniversary by giving back.

A happy hour or food day wasn’t really Michele Means’ style, but community service was. She also wanted to engage her work colleagues in the act of good, and help youth.

“I was looking for an idea that would be impactful and different,” Michele said. “I reached out to the local Boys and Girls Clubs of Metro Atlanta because of the amazing work they do.”

Sophie Felix, the Boys and Girls Clubs of Metro Atlanta Director of Teen Services, suggested an eyeglass collection campaign paired with free exams and fittings; Project Vision.

“I have two adopted brothers whose birth mother was blind…my mom initially struggled to get them the eyecare and glasses they needed,” Sophie said. “I know what a difference having proper glasses makes.”

“I thought, it must be so difficult to learn and succeed if you can’t see properly. Good vision should never be taken for granted,” Michele shared. “Sophie thought 30 frames would be a good goal. But I knew my State Farm community could pull off more.”

She was right.

• 145 frames were collected from Michele’s State Farm network, more than 200 total.
  • 11 State Farm employees also donated their time at the event.
• 113 Boys and Girls Club members attended the mid-October Project Vision event.
  • The extra glasses will be used at future BGCMA events.
• 31 members had free eye screenings and received free exam vouchers, including Kovan.
• 34 members with prescriptions received free glasses.

It was a pretty impactful way to celebrate a work anniversary. 

And, a huge weight was lifted off Rene’s shoulders; Kovan is getting his glasses!

Have old frames? Skip the junk drawer and instead help people all over the world. Across the US, the Lions Club has drop-off locations.
 

Even today Jason Walker is perfectly healthy, other than the fact he has been living with ALS for the past 14 years.

Amyotrophic Lateral Sclerosis (ALS), better known as Lou Gehrig’s disease, is a disease of the nervous system that weakens muscles and impacts an individual’s physical function.

After realizing they shared interests and a good sense of humor, they began to form a friendship. Jason’s form of ALS is slow progressing, so the couple decided to see where their relationship would take them.

“We hung out and would go on friendly dates,” explains Annie. “As time went by, it began to grow into something more.

“We were together for almost six years before we got engaged,” says Annie. “Jason proposed to me at a bed and breakfast in Tuscany, Italy. The following year we got married on a beach in the Bahamas.”

About four months later, Jason’s ability to breath normally became an issue, and the newly married couple had their first major decision to make.

“We could either bring in hospice and wait for the end of Jason’s life, or have him receive a tracheostomy and begin to use a ventilator,” she says. “The moment Jason chose to live with a ventilator, we knew he would go from being mostly independent, to needing 24-hour care.”

Eighteen months ago, Annie and Jason received a precious gift, their daughter, Eloise (Ellis).

“She’s our joy and our reason for living,” Annie says. “Jason’s situation has been her reality from the beginning, and she knows no difference. Our job as parents is to teach her to be a kind person, and through our special circumstances she has already learned what true love and compassion are.”

The Walkers are grateful for every second they have together as a family. “We aren’t able to get out and do some things other families do,” she adds, “but because of our situation, we spend most of our time together.

“I watch Ellis and Jason interact. She has learned how to climb up in his chair with him. When they share kisses and cuddles, Jason will close his eyes to soak every bit of it in. A great day for us is filled with those every day moments.”

Since his diagnosis, Jason has been working with the ALS Association through fundraisers and support groups.

“We heard of a talent agency that was looking for people with ALS,” Annie says. “Jason was interested but didn’t know what was going to happen other than they were filming public service announcements (PSA) for ALS.”

After being chosen to participate, the film crew came to the Walker’s house to capture them in their everyday setting.

“It took about 12 hours to complete the filming,” says Annie, “and they made sure to accommodate Jason’s needs during that time. Ellis was a bit distracted by everything going on but she did very well. The greatest part about doing this PSA is now we have it to share with Ellis when she is older.”

When Annie’s not at work at State Farm^® in New Albany, Ohio, she’s the primary caregiver for Jason. “I have a crazy life but I try to live normally. Coming to work every day is my escape,” she says. “It’s nice to have a change of pace and to have normal conversations with agents and co-workers.”

Jason went through some dark times after receiving his diagnosis. And although he has every right to be angry at his situation, he remains positive.

“Something like this could happen to anyone, and it’s important to stay positive and make the most of what you have,” says Annie. “We see this as a gift of sorts. Our time together is precious and we know to be in the moment and enjoy everything no matter how little.”

“Economically, it was a rough time," said Suzy. "The banking industry plummeted.” Unemployed, with two small children and facing the unknown – she kept the following goals in mind: 1.) Send her kids to college. 2.) Retire, at some point. But how would she achieve this? Her children had a sweet idea: Open an ice cream shop.

“My kids and I LOVE ice cream,” smiled Suzy. “We would travel miles to find great tasting, quality treats. It was our tradition.”

Suzy admits, opening an ice cream shop was far from anything she’d ever imagined, but still decided to go for it. “My kids inspired me,” she said. “After everything I’d been through, I thought, ‘Why not?’” She planned, took small business courses, attended ice cream school, budgeted, created a marketing strategy, found a space for her shop and concocted countless ice cream recipes.

The Big Day

In July 2011, the Azucar Ice Cream Company officially opened its doors. “It was such an exciting time,” said Suzy. “I opened during a downtown festival – and ran out of product! It was a great problem to have, until I realized, ‘What am I going to sell tomorrow?’” It was a long night of ice cream making, and the start of something big.

Located in the heart of Miami’s Little Havana neighborhood, Suzy’s shop pays tribute to her Cuban heritage. While Azucar Ice Cream offers flavors like chocolate, vanilla and strawberry – guests will also find an assortment of Cuban options ranging from Mantecado (French vanilla, nutmeg and cinnamon ice cream) to Abuela Maria (vanilla ice cream mixed with guava, cream cheese and crispy cookies).

“The Abuela Maria is a Cuban classic,” smiled Suzy. “It warms my heart to see customers taste the flavors and be reminded of home.”

As business blossomed, Suzy met State Farm Agent Javier Areas. “With so much on the line, I wanted to make sure I had everything protected,” she said.

“I was happy to sit down with Suzy,” said Javier. “Being a small business owner myself, I want to eliminate worry and provide support for success. It’s so rewarding to help people and see their business grow.”

During the meeting, Javier discovered Suzy did not have coverage on her warehouse.

“This is the place where the ice cream is made,” explained Javier. “Suzy’s produce, like guava and pineapple is also stored here. In addition to her equipment, the food alone can cost thousands of dollars. If something happened to her warehouse, the costs associated with the loss would be insurmountable.”

“Can you see why I’m grateful to work with Javier? He’s taught me so much!” said Suzy. “He calls me often to check in, but I’ll never forget when he called in 2017 - shortly before Hurricane Irma arrived.”

Being in the heart of Miami, the store is prone to powerful storms. “Last year, I was terrified Hurricane Irma would not only hurt my shop, it would ruin my exterior sign,” said Suzy. “I love that sign. It’s a 29 foot tall ice cream tower – and really eye catching!”

Javier gave Suzy peace of mind.

“Through a Business Policy, this ensured the sign and Suzy’s shop would be OK in case something happened,” said Javier. “It also covers loss of income in the event the hurricane prevented her store from reopening for an extended period of time.”

Luckily, Suzy’s store suffered little to no damage from the storm, but she says – she’s not taking any chances. “When you dedicate your life to building a small business and making it work – you want to make sure it’s protected.”

As the Azucar Ice Cream Company continues to welcome new and familiar faces, Suzy says she’s looking forward to the future. “I’m truly grateful to be able to do this. To turn this dream into a reality. A big thank you to my kids for believing in me. And a big thank you to my State Farm agent Javier who looks out for this business. We’re better because of him.”

Trees are the lungs of the earth. Without them, we couldn’t survive. And our trees-our earth-are at risk. Trees improve our air quality by removing pollution from the atmosphere and giving us clean, fresh air to breathe.

According to the Arbor Day Foundation, more than half of all Americans depend on forest watersheds for drinking water.

The Blaze of Wildfires

Sadly, forest fires and infestation can take away many benefits trees provide to human and environmental health.

As many as 90 percent of wildland fires in the United States are caused by humans, according to the U.S. Department of Interior. Some human-caused fires result from campfires left unattended, the burning of debris, negligently discarded cigarettes and intentional acts of arson. The remaining 10 percent are started by lightning or lava.

Nebraska’s One Million Acre Forest

When you think of Nebraska, football and corn may come to mind. But trees should too. In 2006 and 2012, 50,000 trees were burned in forest fires caused by lightning in the Nebraska National Forest and Grasslands. Burning the Bald Eagle’s and other animal’s habitats. A combined 86,000 acres were burned according to the Arbor Day Foundation. The damage was so bad natural regeneration is not possible, leaving reforestation in human hands.

The Future of Trees

The US Forest Service strives to replicate the natural diversity of trees through its plantings in forests nationwide. Like humans, trees need air to breathe and sunshine, water, and food to grow. Trees fight to stay alive just like humans do. Trees will adapt to change, but forests need to be replanted in order for the adaptation to occur.

The Celebration of Arbor Day

Arbor Day originated 144 years ago by Nebraska pioneer J. Sterling Morton. It is an annual observance celebrating the role of trees in our lives and promotes tree planting and care.

Whether trees provide a backyard swing for your children or a nesting place for diverse habitat, the future of trees is in jeopardy. Without aggressive replanting efforts there will be no seed source to reestablish this unique ecosystem. Replanting trees today will benefit generations to come.

State Farm® is doing their part. The insurance company, in partnership with the Arbor Day Foundation, sponsored the replanting of 30,000 trees over the last 3 years.

“Our forests are part of the long and important legacy of the people and the land of our country,” said Matt Harris, Arbor Day Foundation chief executive. “Thanks to State Farm’s commitment, thousands of trees will be planted to help clean the air, protect water resources, and restore habitat and beauty to forests that have suffered devastation.”

Harris hopes others follow in State Farm’s footsteps. Take a stand with our trees. If interested in supporting the Arbor Day Foundation, donate today and share this story about the importance of trees with family and friends.

Special thanks and photo credit to: Arbor Day Foundation; Bessey Nursery; Dan Morrow; Brad Brandt; US Forest Service; Cydney Janssen; Chris Fankhauser; Diane Clark, Jessica Espinoza, and Moni Hourt from Crawford Clipper; State Farm agents Randy Bauer and Bob Alcorn

The crash happened in 2013, but the raw emotions of that fateful morning are still real for Gary Catronio and his family. "It's as though we lost her yesterday," said Gary. "The pain never subsides."

Life changed for the Catronios the morning of November 17, 2013. On that day, Gary’s 21-year-old daughter Marisa and her best friend Kaitlyn Ferrante, were traveling home after spending time with friends near the Florida coast. Just before 2AM on the Sawgrass Expressway, a speeding car, traveling the wrong way, crashed into Marisa and Kaitlyn with an impact so forceful, it took both of their lives.

"That day we lost our daughter (Marisa) and our daughter at heart (Kaitlyn)," said Gary. "These beautiful, young souls who brought light and love into the world are gone forever."

"They had bright, promising futures," said Kaitlyn's mom, Christine. "Two smart, strong women whose big dreams were just about to begin."

According to reports, the driver hit the pair head on. Her blood alcohol level was twice the legal limit. "This tragedy was 100 percent preventable,” said Christine. “No one should ever experience the searing heartache all of us feel every day.”

Making a Change:

Within 24 hours of losing their daughters – the Catronios, the Ferrantes and their friends made it their mission to honor the legacies of Marisa and Kaitlyn. Not only in their homes, but on interstates nationwide. “Our highways must be safer. So we got to work - starting with the Sawgrass Expressway,” said Gary.

In the winter of 2013, the Catronio family began researching how to block wrong way drivers from entering the road. It’s the mission of Marisa’s Way, a foundation created to prevent driving errors. “It starts with enhanced signage,” said Gary. “We investigated how to alert drivers before it’s too late. The problem is, with some entrances, you can’t see the wrong way warning. Sometimes the signs are too high, too far back, or too far apart – which means car headlights don’t hit them at the right angle – so they don’t illuminate.”

Finding a Solution:

In 2014, Marisa’s Way launched a pilot project using flashing LED wrong way signs.

“They’re not cheap and can cost up to $2,500,” said Gary. “But a representative of Traffic and Parking Control Products and Solutions (TAPCO) heard our story and sent us one. That generosity helped get the ball rolling.”

The enhanced LED blinking signs don’t rely on car headlights to illuminate. Instead, the high tech, low maintenance flashing bulbs help catch drivers’ attention and can trigger a 9-1-1 call to local authorities.

“In 2014, we took a 36 x 24 LED sign with us when we lobbied for this technology in Tallahassee,” said Gary. “The sign flashed as I addressed lawmakers on the steps of the state capitol. Shortly after that presentation, the state approved these signs for testing in South Florida. I recommended putting them on the Sawgrass Expressway first.” Next stop? The Florida Department of Transportation.

“Our team used a working sign to demonstrate this technology to FDOT,” said Gary. “When we gave the presentation one of the members said, ‘Gary - can you do me a favor? Could you shut that off? The LED is so bright, I can barely see!’”

That eye catching comment confirmed what Gary had wanted. “This vivid signage CAN get people’s attention,” he said.

SEEING the Impact:

One year after Marisa and Kaitlyn were killed, LED-Enhanced Wrong Way Blinker Signs are installed on the Sawgrass Expressway. According to Marisa’s Way, since then, 41 out of 42 cars turned around because the drivers realized they were going the wrong way. “Our mission is to save as many lives as possible, said Christine. “We do this for all people in honor of our angels Marisa and Kaitlyn. May they never be forgotten.”

Through the support of community members, organizations and companies like State Farm® – Marisa’s Way continues to educate people young and old about the importance of safe driving. “We speak from the heart,” said Christine. “We discuss the frequency of wrong way crashes, explain why you never drink and drive, and demonstrate how the safety sign technology is used on roads and highways.”

"We're not done yet," said Gary. “Our hope is to expand this program nationwide. With community support and awareness, Marisa’s Way will continue saving lives. If everyone makes safe driving decisions – the magnitude of this mission will multiply.”

These commands are spoken calmly, but confidently by trained driving instructors. Each year their words are heard by thousands of teens learning how to handle driving obstacles like skidding on wet pavement, navigating tight spaces, or tackling speed bumps.

It’s all part of a hands-on learning experience called Driver’s Edge. Founded in 2002, the program based in Las Vegas, Nevada, has touched the lives of more than 100,000 students. Many agree, Driver’s Edge helped prepare them for the road ahead…literally.

This free program is well-known throughout the state and surrounding areas for two reasons: the behind-the-wheel excitement and the celebrity behind the driving program.

Meet Jeff Payne:

Payne is the founder and CEO of Driver’s Edge. With more than 20 years of experience in the motorsports world, he quickly learned it takes strategy and experience to master the road. “These are skills I wanted to share with future drivers,” he explained. “My decision to teach stemmed from a growing number of teen driving crashes, and too many white crosses dotting Nevada highways.”

“Driver's Edge was a passion born out of frustration. I set out to prove that kids aren’t reckless, they just don’t know what they don’t know,” Payne explained.

Since 2002, Payne and his Driver’s Edge team, many of whom are pro-racers, performance driving instructors, and law enforcement officers - spend several weekends a year guiding students through real-life driving situations at local speedways.

Payne begins each session sharing the Driver’s Edge mission: To teach teens and their parents the responsibilities and potential dangers of operating automobiles.

“I speak openly and honestly – and don’t sugarcoat statistics,” he explained. “The fact is, too many young people die in car crashes each year. We have to do better. And that’s why we’re here.”

Back in class, the mood lightens when Payne introduces his team of instructors. Their names, (Barker, Andretti, Germone and Luyendyk) create a buzz among those familiar with NASCAR, Formula 1 and IndyCar as they step in front of the room. “Every pro-racer involved gets involved for the same reason – to save lives,” said Payne.

Student excitement builds as the instructors discuss the next step: getting behind the wheel. This experience takes place on the speedway – mirroring real life situations including changing lanes, panic brake control, skid control and ABS braking exercises.

As students take turns in the driver’s seat, tires can be heard screeching on the track as another group of teens weave through orange cones. Parents watch from the sidelines, some with hands cupped over their mouths, some nervously joking, “We never did anything like that when we were learning to drive!”

Alejandro Ponce attended the session with his mother Donna. “In my Driver’s Ed class back home, I didn’t feel like I had enough time behind the wheel with my instructor,” he said. “That’s why I appreciate this program so much.”

Alejandro’s mother says her two older daughters also went through Driver’s Edge. “I know some students are here because they’ve had a ticket or been involved in a crash. I would put every kid through this program no matter the circumstances,” said Ponce. “Parents can’t teach this kind of defensive driving. It’s invaluable and it’s free.”

16-year-old Peyton Jacoby is a Driver’s Edge program graduate. She echoes the thoughts of her peers. “This helped me become a safer driver. Not long after I got my license, I was driving on the highway in the rain. It was slick and I went into a skid – but I handled it. That day, I thought about what I learned in Driver’s Edge. I know it made the difference,” said Jacoby. Her dad Dave, believes the program should be a requirement in Nevada. “My oldest daughter went through it years ago, and now Peyton. Parents and online driver education courses can only teach so much, but Driver’s Edge takes kids beyond what we can teach behind the wheel.”

As for the program founder – Payne says this kind of learning allows students to experience a real-life situation in a safe environment. “Decisions behind the wheel should result in good outcomes versus bad ones. We can help enforce that.”

Payne credits the success of the program to the Driver’s Edge team and their commitment to saving lives. “It warms our hearts to receive hundreds of messages from parents and students each year thanking us for their Driver’s Edge experiences. We also love hearing stories like Peyton’s. Every message I get is like the first one I’ve ever received.”

Although the mechanics of cars continue to evolve and change, the Driver’s Edge focus, mission and goals remain the same.“We wouldn’t be where we are today if we didn’t connect with these students,” said Payne. “We treat them as people, not kids, and keep their attention by talking to them directly and honestly. All young drivers need this kind of education – it’s creating smart, confident adults – and saving lives.”

State Farm is a proud supporter of the Driver’s Edge program and its commitment to safe driving. To learn more about the program or ways to get involved, click here.

Meet Pam Sandlin, San’s soon-to-be older and wiser friend. “I didn’t know what to expect,” Pam smiled. “Was I nervous? Yes.    But I couldn’t wait to meet her.”

Little did Pam or San know, their after school introduction would be the start of an incredible story…

…one that began after each decided to join Big Brothers Big Sisters of Middle Tennessee.

Flashback to 2009:

“The organization did a great job matching us,” said Pam. “Early in the relationship, we discovered we had lots in common. We’re both taller than average, love basketball, we’re close to our grandmothers, and love our families.” 

Pam learned about Big Brothers Big Sisters through her employer, State Farm.

“I was an empty nester looking for a meaningful way to give back to my community. When State Farm shared the opportunity to get involved with Big Brothers Big Sisters (BBBS), it was perfect. I love children and thought, ‘this is my chance to be a Big Sister!’”

During their first encounter at San’s elementary school, the pair instantly clicked. Soon, they were meeting every week to laugh, joke, share stories and dreams. “I always looked forward to seeing Pam because I knew we’d have a great time,” said San. “We’d go to the movies, eat at restaurants, watch basketball games – and we even went whitewater rafting! She makes life a happy adventure.”

A Friendship in Full Bloom

San says Pam saw her strengths and encouraged her to be the best person she could be. “My favorite memory is a special camping trip we took together. The theme of the weekend was, Face your Fears. I have a fear of heights. But Pam made sure I didn’t miss out on the fun. With her encouragement, I finished an obstacle course, climbed mountains, walked a tight rope and even zip-lined! Pam is my rock.”

But the Big Sister encouragement didn’t stop there.

“In addition to our fun, I often talked to San about her future,” said Pam. “Wherever we’d go, we’d strike up conversations about the careers of people we came in contact with. I reminded her how important a high school diploma is - and we talked about college a lot.”

A New Journey

As the years passed, Pam watched San grow from an introverted fourth-grader into a confident, strong young woman. Elementary school came and went, then junior high, then the final years of high school arrived.

“Pam toured colleges with my mother and me,” said San. “My favorite journey was our three-day trip to Louisiana State University. It was the longest amount of time we’d spent together and we grew even closer.” 

In May of 2017, San graduated high school. Pam was there to celebrate her success. “Oh my goodness, I’m so proud of her,” said Pam. “She’s such a mature young lady and a leader among her peers. She told me about times when things got tough in school, yet she was the source of comfort for other students. They considered her honest and trustworthy.”

In the fall of 2017 San began her freshman year at Volunteer State Community College, with plans to pursue a career in psychology. “I always wanted to help people the way Pam has helped me,” San explained. “In sixth grade I received high marks on a career test and since then have always wanted to be a doctor, nurse or psychologist.”

While Pam and San’s formal mentoring ended when San graduated high school, their relationship has not stopped. “I’ve enjoyed watching her grow, excel and flourish,” said Pam. "She’s really a strong young woman and I want to continue helping her in any way I can. I’m so grateful to have Pam in my life. She’s encouraged me in whatever I wanted to do and has always been there for me.”

More than friends…

“After almost a decade of friendship, we’re sisters at heart,” smiled San. “We plan to remain in each other’s lives forever,” said Pam.

To learn more about Big Brothers Big Sisters, or to become a volunteer, click here.

“Christmas. Christmas is my favorite holiday,” said Conely. “It’s filled with hope.”

Conely, a social service daycare provider, knows what Christmas and the winter holiday season, means through the eyes of a child. By day she looks after children ranging in age from babies to Pre-K. By night, she raises three kids of her own.

“It keeps me busy,” smiled Conely rocking a baby in her arms, coaxing it to sleep. “I’ve worked in daycare since 2008. I love children. Their imagination, their innocence, their humor…and just like Christmas trees, they really light up this time of year.”

But Conely knows, the holidays aren’t always a happy time for children and families.

Tight budgets, hectic work schedules and bills to pay can make the season of giving anything but jolly.

“I found myself in a tough spot last year,” she explained. “I couldn’t afford to buy my children anything extra. I was working so hard, but could not get ahead financially to buy gifts.”

But hope found Conely during the holidays. It came in the form of an evergreen, from the hands of strangers she’d never met.

“It’s called the Giving Tree,” Conely smiled. “It brought light into my family’s life.”

The Giving Tree is a State Farm holiday tradition. The program sprouted in the fall of 1992 – as a means to fulfill the gift wishes of families in need. Since its inception, the spirit of giving has blossomed and grown.

Each November, evergreen trees adorned with paper ornaments pop up at State Farm facilities. The ornaments contain wish lists from children, families or senior citizens who might otherwise receive no gifts during the holidays. State Farm employees pluck an ornament or two from the trees and go shopping.

Some ornaments contain practical requests like soap, shampoo and socks. Others ask for warmth and comfort – in the form of mittens, hats, blankets and stuffed animals. Either way, employees make sure the items they purchase are suited for the special families they’ve never met.

“Last year, my youngest son, JaKaleib received a teddy bear,” said Conely.    “But it wasn’t an ordinary bear. This one sang the ABC’s. JaKaleib loved it. He also received a play table and chair.”

In 2016, State Farm employees granted nearly 1,700 gift wishes for Bloomington, Illinois families. Many also volunteered to pack and prepare the presents for delivery.

“It’s like having the magic of Santa and the North Pole here in town,” said Conely. “This kindness has meant so much to me and my children. After experiencing the good will of others, now my 13 and 10-year-old are inspired to give back. I tell them, ‘You have the power to make a difference. We all do.’”

This year marks the 25^th anniversary of the Giving Tree. A program that started from an evergreen tree, paper ornaments and a choice: to listen and help. But Conely says it’s not about the packages one receives, nor who the gift giver is that matters…

“The beauty is knowing there are people out there who love and care about others – no matter who they are, or where they come from. That kind of gift lasts long after the holidays are over.”

To help your community this holiday season, check out NeighborhoodofGood.com^®. 

Until then, life ran smoothly for the Phillips family. Their children excelled in school. They were healthy. There was no shortage of food, warmth and love under their roof.

"Then one day, everything changed," said Phillips.

With their two income household now down to one, the family finances began to dwindle. "Mark began rehabilitation therapy - and we have five children to raise," said Phillips. "I did everything I could to keep this household running. I rationed, cut coupons, shopped at thrift stores. Failure was not an option."

But fatigue was.

Frustration, exhaustion, and feelings of hopelessness swept over the Phillips family. They wanted their world to be normal. They wanted their children to thrive. As their worries deepened...a different surprise came along...“This time it was a good surprise,” smiled Stephanie. “We met the Promise Council.”

The Promise Council is a network of caring adults who assist children and families in central Illinois schools. Volunteers donate their time, talents and resources to ensure families have basic essentials like food, clothing and shelter.

“The Promise Council is positioned to meet the unique needs of students,” said volunteer Garry Hendricks. “If a child needs a    winter coat and hat, the Promise Council provides it. If they need a mattress to sleep on, we’ll get one to the family. If there’s a shortage of food for the weekend, – we’ll send them home with a backpack of healthy items.”

“There are so many needs in front of us – it’s eye opening,” added Promise Council volunteer Reg Washington. “We help with clothing, hotel vouchers, transportation – we even purchased a small refrigerator for a family after learning they’d been filling a sink with ice to keep milk cold for their children. At the time, that’s the only solution they had.”

Both Washington and Hendricks have been Promise Council volunteers for nearly a decade. By day they work at State Farm^®. By night they join forces with caring adults across their central Illinois community to help students and families thrive. “Parents and children should not have to face this kind of worry,” said Hendricks. “The Promise Council assists so parents can focus on getting ahead and students can focus on learning.”

A light at the end of the tunnel

As for the Phillips family, the Promise Council gave Stephanie and Mark gas cards to fill up their van. Their children also received food, clothing, classroom supplies and after-school mentoring.

“The generosity helped us immensely,” said Stephanie. “With the gas cards, we could get to doctor appointments, run errands and I could go to work. The clothing and food also eased our strained budget. We started to breathe easier.”

As the weeks went by, Mark began to heal. The kids made honor roll.

As for Stephanie?

“I became a recess supervisor at the school,” she smiled. “It was my second job, and a way to support the place that gave us so much.”

Today, the Phillips family has made it their mission to give back to the Promise Council. They donate food, clothing and are involved in school activities.

“We want to pay it forward to the Promise Council so it can continue lifting families up,” said Stephanie. “Mark and I tell our kids, no matter what obstacles you face…never give up.”

For this family, the spirit of giving is a lifelong promise.

“And we plan to keep that promise,” said Stephanie.

Firefighter Dayna Hilton kneeled down so she could hear five-year-old Angelica’s story. With eyes as round as saucers, the little girl recalled waking up to thick smoke pouring into her bedroom from a fire that was quickly engulfing her home. Angelica pushed the covers off and dropped to the floor, crawling low – just like Sparkles the Fire Safety Dog taught her at school.

As she wiggled across the floor, the five-year-old ran right into her father’s legs. The man was stumbling through the house, disoriented by the smoke and dangerous fumes. Five-year-old Angelica did not panic. She urged her father to get down on the floor with her and to crawl like Sparkles. Together, side by side, they safely escaped…

Helping those who need it most

Angelica learned fire safety training from a woman named Dayna Hilton, a second generation firefighter and certified Public Life Safety Educator. Hilton is the Executive Director of the Keep Kids Fire Safe Foundation (KKFSF). She and her team of Dalmatian dogs (Molly, Tango and Sparkles) are recognized around the world as leading fire safety educators.

“Our message has been shared with more than one million children,” said Hilton. “For 15 years we’ve used innovative teaching and technology to share our safety message – and now, that includes Skype and social networking.”

Ten years ago, more than 50% of all child fire deaths occurred to those aged four and younger (usfa.fema.gov).

This tragic statistic distressed Hilton and inspired her to establish KKFSF, a non-profit dedicated to teaching fire safety to children. What makes the foundation distinctive is the use of Dalmatian dogs to help deliver fire safety messages to students.

“From the beginning, my primary goal was to reduce fire deaths and injuries among those most at risk -- children,” Hilton said. “Children are attracted to dogs, and using Sparkles, Tango, and Molly as part of our presentation helps them remember what they have learned.”

Hilton calls this attraction, “the power of the paw.” In other words, the dogs’ furry, friendly demeanor keeps children engaged, which in turn, helps them absorb the information they’ve been given.

Innovative Fire Safety Programming

Molly the Fire Safety Dog’s Skype program, Learning about Fire Safety is Fun enables children to learn basic fire safety knowledge. The interactive 30-minute program is free to schools and other organizations throughout the world thanks to a grant from State Farm. The program features the Sparkles the Fire Safety Dog activity book, a safety demonstration by one of the Fire Safety Dogs that teaches skills such as crawling low under smoke, and other activities to engage the students.

According to Hilton, if you were to add the virtual miles the Fire Safety Dogs have traveled, it would equal the distance to the moon and back.

Lives Impacted Forever

Thanks to the fire safety training from Firefighter Dayna and Sparkles, Angelica is now a teenager. When fire broke out at her home on that fateful night…she and her family made it out just in time.

Firefighters on scene reported as soon as the two were whisked away to safety, the home “flashed over” – a term used to describe a home totally engulfed in flames.

These success stories continue to drive Hilton forward. To date, she is aware of eight children and four adults whose lives have been saved because of the Keep Kids Fire Safe Foundation efforts.

“Our vision is to make the world a safer place, one fire safety presentation at a time,” Hilton says.

And that is worth it all.

Skype with Molly for free!

Thanks to a grant from State Farm, schools and organizations can Skype with Firefighter Dayna and Molly the Fire Safety Dog at no cost. To learn more about this exciting opportunity, click HERE.

To learn more about the work of Molly the Fire Safety Dog and the Keep Kids Fire Safe Foundation, click HERE. Participating schools and organizations receive links to a free, downloadable copy of the Molly’s Fire Safety Skype Program Coloring eBook and bonus materials.

Meet Sarah Fitterer. A 28-year-old high school graduate turned dental assistant. Sarah, her husband and their two children live in Newark, Ohio. Her husband is on disability and money is tight. The family lives paycheck to paycheck each month. Sarah isn’t sure if they will ever get ahead financially…

Time out.

Sarah Fitterer isn’t 28-years-old. She’s actually an eighth-grade student from Newark. Turns out, her theoretical life is part of a simulation game called, Reality Store. The rules are simple: choose an adult identity, a level of education and an occupation. Monthly earnings and life/family details (i.e., married, single, kids) are predetermined. In Fitterer's case, with a roll of the dice, she aged 15 years, received her high school diploma, and started a family.

The game, and her life, just got interesting. "This experience gave me a real world view of the struggles people go through," said Fitterer. "Sometimes things happen to us that are out of our control. Knowing how to overcome life challenges is really important."

All eighth-graders in Newark city schools take part in Reality Store. Prior to playing, students complete two classroom lessons focused on financial literacy. “We learned education, occupation and earnings are closely connected,” said Fitterer. “I also learned dropping out of high school can have serious consequences.”

The Objective:

This game and its accompanying lessons are part of A Call to College (ACTC). The non-profit organization helps students pursue a path to higher education.

“The more you learn, the more you earn,” said ACTC Associate Programming Director Shannon Chiacchira. “This small phrase has a big meaning. It helps students understand staying in school can lead to a more comfortable, satisfying and financially secure life.”

Let the Game Begin!

Following their classroom lessons, students transform into adults, and the school gym transforms into the Reality Store. With their newly assumed identities, these “adults in action” visit various life stations. They include:

Living Large: You drive a new car, have a topnotch phone plan and shop at high-end stores.

Modest Middle: You drive a used car, talk on an older smartphone, and shop at budget friendly outlets.

Penny Pincher: You take the bus, have a disposable phone, and shop at thrift stores.

Watch out!

If players run out of money before finishing their simulation, they go back to school! A higher education helps them earn more income and greater purchasing power. 

“During the game I bought a house. That was my downfall,” said Fitterer. “I should have rented because I ran out of money toward the end of the experience. So, I went back to school and got my Bachelor’s Degree – that helped!”

Fitterer admits, the Reality Store helped her appreciate the support her parents provide. “I’m one of four children,” she said. “Planning budgets can get really intense!”

The Tassel is Worth the Hassel

Mackenzie Wilkins is an eighth grade teacher in the Newark school district. She agrees with Fitterer - the Reality Store helps students understand the value of saving and investing money.

“After playing the game, they realize their moms and dads pay for a lot,” said Wilkins. “This experience helps them see how much comes out of their parents’ bank accounts – whether that’s childcare, groceries, or insurance. They also understand a college education can really pay off.”

Time to Reflect

At the beginning of the school year, Wilkins asks her students to write a letter, outlining their educational goals.

“Most of the letters I receive have career paths involving college aspirations. I always try to push my students to do their best and work towards those dreams.”

Wilkins knows firsthand the benefit A Call to College can provide. After graduating from her Newark High School, she received a Last Dollar Grant. This coveted scholarship helped pay for her college education.

“Today, I still keep my high school and college graduation pictures on my desk at school,” she smiled. “I also have my graduation caps and diplomas displayed. I believe these visuals help students see they too, can achieve their dreams if they work hard and try their best.”

For Wilkins and Fitterer, a visit to the Reality Store, coupled with a mission to succeed, can help anyone win in the “game of life.”

Fleurianne Debe just started her senior year of high school, but unlike most students her age - she already graduated.

Instead, on July 20, 2017, the 17-year-old celebrated her graduation, and an educational milestone, with the Girls Who Code and State Farm Insurance.

“It's awesome,” said Fleurianne. “I learned about science, technology engineering and math. My mom told me about this special program and I enrolled because I’m really into gaming. It was right up my alley!”

Girls Who Code (GWC), is a national nonprofit organization working to close the gender gap in technology. Its summer immersion program helps young women like Fleurianne develop their STEM skills.

“Technology is changing everything about the way we live and work,” said Girls Who Code Founder and CEO, Reshma Saujani. “Computing jobs are some of the fastest-growing and highest paying in our country, yet girls continue to get left behind. Access to a computer science education can bring women into a thriving innovation economy.”

The Journey Begins

Fleurianne, along with 19 students, took part in the summer GWC program in Atlanta, Georgia. Hosted by State Farm, the seven-week course helps teens develop their technological skills, learn about STEM careers and meet with women working in the tech industry.

“The chance to be mentored by these professionals meant a lot to me. This entire experience helped my self-confidence grow,” smiled Fleurianne. “I discovered so much about systems, IT and coding.”

Throughout the summer, students also learned how to construct webpages, build apps, develop a social media network and even work with robots.

“I loved the hands-on tech exposure,” smiled Fleurianne. “Now, I can code. And the best part? Now I can show other girls how to do it too.”

Program Instructors like Kat Graff say this year’s GWC participants demonstrated teamwork and a commitment to excellence.

“When they arrived on the State Farm campus, many of them didn’t have any coding experience. But you’d never know that now. I’m confident great things lie ahead for these young women.”

For companies like State Farm, it’s a chance to deliver on the company’s commitment to empowering communities. “We make significant contributions to STEM education and women in technology efforts at the company level,” said State Farm IT Senior Vice President Sandy Arnold. “This program had an even bigger impact because our State Farm employees personally invested in these students. Seeing the positive results first-hand was so inspiring.”

The Adventure Continues

“I learned anything is possible if I put my mind to it,” said Fleurianne. “Because of GWC, I want to pursue a computer science degree in college.”

Before then, she needs to complete her senior year. But Fleurianne plans to take Girls Who Code with her.

“I want to create a Girls Who Code club at my high school,” she explained. “Being a young woman who is interested in technology makes me feel like I’m breaking boundaries, and that’s really cool. Now, I want to help others like me do the same thing.”

As for her long term goal? Being part of the good neighbor community could be in sight.

“When the time comes, I’d love to be a State Farm intern,” said Fleurianne. “I want to continue building my knowledge and creativity. Thanks to GWC, my journey has just begun!”

State Farm is a financial supporter of Girls Who Code and its commitment to STEM education. To learn more about its programs and ways to get involved, click here. Interested in learning about STEM partnerships in Atlanta, Georgia? Contact State Farm IT Analyst, Katrina Torres (katrina.r.torres.phbi@statefarm.com).

GWC Graduation Recap

Lewis, of Little Rock, Arkansas spent 25 years in the U.S. Navy, before deciding to serve his country in a new way:

From the classroom.

“I’m a financial education teacher, and I love sharing that knowledge with others,” said Lewis. “The journey began when I enrolled in the Troops to Teachers program.”

Established in the 90’s, Troops to Teachers connects service members to K-12 educational opportunities. Shortly after enrolling, Lewis received an offer to teach in the Mississippi Delta. Bordered by the Mississippi River, the area is known for its culture and comfort food…as well as its struggle with poverty.

“It’s a common problem,” said Lewis. “But we’re fixing it.”

Making the Grade:

In 2013, Lewis began teaching at Coahoma County Junior High School in Clarksdale, Mississippi. There, he learned about the Mississippi Council on Economic Education (MCEE). The non  profit organization aims to increase financial literacy in Mississippi by providing opportunities for students and teachers to enhance their money smart skills. It even has an economics competition for students.

“If young people can get financial concepts, then we can change our situation in the Delta,” said Lewis. “We can empower more students to make wise choices when it comes to saving and spending.”

In 2016, Lewis prepped and prepared a team of seventh grade students for the MCEE competition. In the weeks and months leading up to the contest, he helped them understand the purpose of stocks, bonds, saving and investing.

“The lessons really resonated with the students,” Lewis smiled. “In fact, one mother called and asked me what I was teaching her son. She said he came home and wanted to buy stocks. With the help of his grandma, he bought shares for his birthday.”

Return on Investment:

By the time the contest rolled around, Lewis’ team was ready to win…

...and they did.

“It was wonderful, said Lewis. "After all, it’s about applying life lessons. The students succeeded in answering questions about interest rates, national productivity and even current events. This victory has expanded their horizons.”

The student success did not go unnoticed. After returning to the Delta the team received recognition from school leaders, city officials and state legislators. They were also invited to tour the state capital and watch the governor sign the 2017 Proclamation of Financial Literacy Month. On top of it all – each team member was awarded a scholarship for winning the MCEE contest.

“This experience has brought more attention to financial education," said Lewis. “In fact, a baseball player came to me and said he wanted to be like the MCEE competition students. He wanted to take part in the economic contest and, ‘be like those smart kids.’ It’s made teaching a lot easier because they see the value in these lessons.”

The added awareness is now translating into better student grades and new career possibilities. “Teachers like Mr. Lewis are powerful tools against poverty,” said MCEE President Selena Swartzfager. “His commitment to financial literacy and the well-being of his students is making a difference.  Great things are to come because of him.”

So what’s next for this hometown hero turned teacher? Lewis says, he’s right where he belongs.

“I feel strongly the best place to be is an educator in the Delta. We have the greatest students and leaders in the state of Mississippi. The next time you think about the Delta you will not think of poverty and great crops…you will think of its great students.”

“Without a doubt, my fiancé Al and I knew Daisy needed to be our ring bearer,” said Erba. “She was the first dog Al and I had together. By caring for Daisy, we learned a lot about ourselves. She holds a special spot in our hearts."

But Daisy isn’t your ordinary pooch. Today, she fights crime in New York as a State Farm Arson Dog.

"Her ability to investigate and identify possible causes of fire is critical,” said her partner, Detective John Peters. “For example, Daisy discovered accelerant at a scene initially ruled an accidental death. The case became a homicide.”

So how did this loveable Labrador become a crime fighting K-9 and a ring bearer on Erba’s big day?

The journey began in 2011.

“When I was a college sophomore, I started volunteering with the organization Paws With A Cause,” said Erba. It trains dogs to help people with special needs.” An animal science major at Michigan State University, Erba says no one questioned her decision to care for a puppy. Or even bring it with her to class. But her biggest support system?

Erba’s then-boyfriend Al Heritier. "He was really cool with it. We raised her as a team," Erba smiled. That responsibility brought us closer together." As Daisy grew, her path to becoming    a disability assistance dog took a new turn.

"She displayed a different set of personality traits," said Erba. "Those qualities included her energy and innate sense of curiosity - which made her well suited to be a State Farm Arson Dog instead."

A New Beginning

Daisy and Maddy parted ways in 2012...but their relationship did not end there. “Al and I keep touch with Detective Peters and Daisy,” she said. “In fact, when we were vacationing in New York, we got together with them. It was a great experience.”

While raising Daisy, Maddy also created a Facebook page to chronicle their adventures. After Daisy joined forces with Detective Peters, he chose to keep it going. Titled, Daisy the Arson Detection Dog, the page shares fun and informative updates about their investigative work.

So, when Maddy and Al chose to wed on May 27, 2017 – they knew Daisy needed to be part of their big day. As an arson dog who serves and protects her city…it was only fitting she should serve and protect their rings. (Click here to watch Daisy walk down the aisle - People.com).

“She was there at the start of our relationship. Having her in our wedding signified the next chapter,” said Erba. “It shows how far Al and I have come and the bright future that lies ahead…not just for us, but for Daisy too.”

First, let’s rewind:

Paterson, New Jersey, located 15 miles from Manhattan has a deep industrial history. In the late 1700’s it received funding from an investment group created by Alexander Hamilton, which helped launch its manufacturing base. Shortly after, Paterson became an economic powerhouse – producing products like railroad locomotives, textile machinery, cotton and silk. By the late 1800’s, it was dubbed the “Silk City” due to its high production of the elegant fabric.

Changing times:

A century later, life in Paterson took a drastic turn. Economic changes and declines in manufacturing led to layoffs and limited opportunities. The U.S. Department of Housing and Urban Development (HUD) ranked Paterson as the most economically distressed city in America.

While jobs, the economy and opportunities have changed…today, a part of Paterson remains the same. In fact, some say it’s become more beautiful over time…

The Paterson Great Falls National Historical Park

“There’s natural beauty right here in Paterson, said high school senior Jeferson Mendoza. “It gives us something to be proud of.” Mendoza is one of 19 students from the John F. Kennedy STEM Academy working to promote and preserve this national park. With the help of a $96,233.63 grant from State Farm, Jeferson and his peers have been working with the Hamilton Partnership for Paterson to create a free smartphone app encouraging people to visit the area. Known as the Mill Mile audio tour app, it guides participants through a 13-stop walking tour of the grounds. As users explore historical sites, the app shares fun facts, park trivia and includes a quiz to test their Paterson history knowledge. There’s even a virtual tour option for those who can’t visit the park in person.

“This project was all about the students,” said Hamilton Partnership for Paterson Program Director, Robin Gold. “They worked hard to make the tour more appealing to young people.” “We put in countless hours of planning meetings, researching, budgeting, writing content, and more,” added Jeferson. “Some of the work was tedious, but I learned so much. I’m confident this project will have a positive impact on Paterson, which is exciting.”

"Prior to the Mill Mile audio tour app, I had only been to the falls a handful of times. Now I visit more often and I encourage everyone to do the same,” said Jeferson. “Believe it or not, the photos don’t do it justice!”

Word of the Great Falls is spreading. In 2016, the national historical park set a record of more than 177,000 visitors.

“This area is special and the park is a soothing environment,” said Jeferson. It serves as a beacon of hope.”

Gabriel is one of many children setting sail on the Atlantic coast to fish, learn and explore. Not even the Florida sun can compete with the bright smiles on their faces.

"We want to help students reduce their fear and anxiety in respect to activities near the water,” said State Farm Agent Stan Harrison. “And we want them to have fun.”

The chance to sail out of the classroom and into the ocean is part of a program called Academic Anglers. The not-for-profit organization located in Melbourne, Fla., provides hands on boating and fishing experiences to children. An experienced fisherman, Harrison has volunteered with Academic Anglers since 2008. He’s led countless fishing clinics - sharing his passion for marine life and water safety with students.

“It’s a joy to watch them learn,” he said. “Through fishing and boating courses, children are exposed to new ways of thinking and gain more respect for the environment.”

Fish Facts and Ocean Fun

The Saturday class begins at the Marine Discovery Center. There, students learn about aquatic life – including how fish, plants and animals thrive in the water. “Did you know horseshoe crabs have eight legs AND they can flip themselves over with their tails?” Malik Harley beamed. “I also learned an octopus has three hearts and nine brains!”

Later that day, a member of the Coast Guard showed the class how to use professional flotation devices to stay safe in the water. Students also learned how to identify marine life, tie fishing knots using a large hook and rope, and cast a line.

“We want to expand their horizons and attract more children to the outdoor world,” said Academic Anglers Fishing Team President Charlie Roberts. “Seeing students gaining valuable experience outdoors - away from TV, computers and gaming systems is really rewarding.”

Making a Splash

That afternoon, students cast their lines in the water…steered the boat…and the best part? They caught lots of fish – including sea bass, sea grunt and red snapper which can weigh up to 50 pounds and live more than 50 years. The students also learned the importance of catch and release.

“I really enjoyed the fishing clinic with my twin girls, Jade and Jada,” said mother Patrice Smith. “We learned about different types of crabs, stingrays, turtles – and I am so grateful we now know how to fish!”

State Farm is a proud partner of Academic Anglers and its commitment to environmental education. Through the years, the fishing clinics have helped at-risk students stay out of trouble, excel in school and give back to their communities. Many of its first participants are now college graduates.

“There’s a sea of possibilities out there,” said Stan. “Success starts by branching out – or in this case, making that first cast.”

“I used to take my toys apart. While I did put the pieces back together…it still freaked my parents out,” she said.

Behind this innocent destruction was destiny. With each doll, truck, and train    Dominque disassembled, she built something else…her engineering skills.

“I’m fascinated by this profession,” she said. “At a young age, I decided I wanted to learn about engineering and nothing was going to stop me.”

In high school, Dominique joined the Arizona Chief Science Officer (CSO) Program. The organization, supported by State Farm, gets students involved in science, technology, engineering and math (STEM) activities, while teaching them about careers in these fields.

“STEM is all around us,” said State Farm Senior IT Architect Ines Halloran. “Our mission is to engage with universities and high schools to build a pipeline of future IT talent.”

So, how does peanut butter and jelly fit in?

During a CSO institute, State Farm volunteers used a childhood favorite – the PB&J, to demonstrate the importance of algorithms.

“It’s a step by step process,” said Dominique. “This was an awesome way to explain programming basics. It made us think about a simple process in a thorough, innovative way.”

Students plotted the steps needed to build the perfect PB&J, then shared their algorithms with volunteers – who played the role of a computer. If the algorithm made sense, then the computer (a.k.a., the volunteers), would be able to create this end result:

Students like Clay Hauser and Calvin Rowell say the peanut butter and jelly challenge proves STEM is rooted in everyday life, no matter who you are or where you work.

“It’s not just for scientists with doctorate degrees or highly trained medical professionals,” said Calvin. “Sometimes the most influential workers are those with technical degrees, teaching degrees, musicians, actors. If you want to make something even better, STEM can help.”

From Peanut Butter to Brain Power

The CSO program spans beyond peanut butter and jelly – from classroom to community success. Its unique learning opportunities  inspired CSO students to start after-school STEM clubs, take part in  science festivals, host innovative workshops, and network with State Farm IT employees.

This work has been recognized throughout the country, including the nation’s capital.

By exposing students to new ways of thinking, the CSO program hopes   to develop a diverse talent pool of future STEM leaders.

“I have worked with hundreds, maybe thousands of IT professionals over my 26 year career, and the differentiator is passion and determination to succeed.” said Halloran.

And as for Dominique? The CSO program has inspired her to pursue her passion of becoming a mechanical engineer.

“Right now, it’s a male dominated field, but this program proves gender doesn’t matter when it comes to success,” she said. “If your heart wants to experiment with science, robots or video games – do it. The CSO program taught me anything is possible when you put your mind to it.”

Just like learning to make a peanut butter and jelly sandwich...it’s a   simple lesson, with a satisfying result.

In a recent State Farm survey, one in five respondents indicated they had consumed alcohol and drove a car in the last year. Further, 94% of consumers surveyed believe the drunk driving problem has not yet been solved.

According to Mothers Against Drunk Driving® (MADD), two out of three people will be affected by drunk driving in their lifetime. The U.S. economic toll for deaths and injuries from such crashes is $52 billion annually¹. These costs, combined with the costs of other crashes, impact consumers who pay insurance premiums.

State Farm is determined to address this issue through its long-time support of MADD. As the presenting sponsor of its Power of You(th)® program, State Farm is committed to helping teens and young adults understand the importance of staying safe and sober behind the wheel. The Power of You(th) program works to prevent underage drinking while educating teens to never ride with someone who is under the influence of alcohol or drugs.

Together with MADD, State Farm is encouraging students to take a stand against drunk driving by sharing positive messages with their peers, engaging their high schools in the conversation and motivating students to inspire healthy behaviors within their communities.

Parents:  Want to talk to your teen about alcohol? Visit the Power of YOU(th) website for the downloadable booklet You have the POWER to take a stand. This online resource, with statistics and true stories, can foster positive conversations with your son or daughter about destructive driving and ways to stay safe behind the wheel. It’s also available in Spanish.

Help the fight against drunk driving with these tips:

• Choose a non-drinking designated driver if you will be consuming alcohol.
• Ask for a ride. There are many alternatives to help you get home safely.
• Be careful on the road. Pull over and report drivers you suspect to be under the influence by calling 911.
• Protect others by taking their keys if they attempt to drive after consuming alcohol. They may be mad at you, but the alternative could be much worse.

https://www.nhtsa.gov/risky-driving/drunk-driving¹

Hover over the interactive image below to learn how you can help prevent drunk driving.

Choosing to not drink and drive can be the difference between life and death.

Meet Olivia: The Little Girl with a Lesson to Remember. Never Drink and Drive.

“Just like that … she’s gone.”- Jodie Cleveland

The Clevelands are working hard to promote safe driving in memory of their daughter, Olivia. At the age of 3, Olivia was killed in a crash involving a drunk driver. Her father, John Cleveland, speaks to groups of all ages, encouraging them to:

• Make safe choices behind the wheel.
• Never be the person who causes a family to experience such pain and loss.
• Remember Olivia’s story when confronted with the decision to drink and drive.

When motivating young people to volunteer, it’s a common question. Especially in a virtual world where communicating with thumbs is a growing norm.

But Principal Adam Sharp of Reyes Maria Ruiz Leadership Academy in Phoenix, Arizona, doesn’t mind the thumbs. Especially if they’re green thumbs. “Every school has a niche,” said Sharp. “Whether it’s sports or arts, ours is servant leadership. Look outside and you’ll see – we’re cultivating a new culture.”

On the grounds of the school, there’s a lush garden in bloom. It’s a project made possible after Principal Sharp received a State Farm^TM Good Neighbor Impact Schools Grant through Youth Service America (YSA).

“I applied for the Good Neighbor grant because I wanted a strong curriculum for doing service projects. When we get students out of the classroom and contributing to a greater good, they’re learning through doing,” said Sharp.

The idea to create a garden sprouted a few years ago. With planning and care, it quickly blossomed.

“YSA had a plan and a program for us to implement this,” Sharp said. “As a Title 1 school, many of our students are on free and reduced lunch. We wanted to focus on helping others while promoting a healthy lifestyle.”

As the garden grew, so did opportunities to serve.

“We have a garden club that’s learning to grow and cultivate food from seed to table,” said Sharp. “Students are harvesting vegetables – including some they’ve never eaten. We also have a green house. This way we can keep growing crops – even in the winter.”

Jorge Sandoval is a service-learning teacher. For him, the community garden is part of a larger conversation.

“When we think about food, we also think about hunger and homelessness,” Sandoval explained. “Many of the students have seen homeless on the streets, on the highway. In class we explore statistics, we talk about the causes and solutions. This garden is one way we can give back as servant leaders.”

Student Monica Garcia sums up servant leadership like this: “It’s teaching me to be kind and to think about others instead of myself.”

The 10-year-old is often in the community garden, caring for plants and volunteering to deliver food to families in need.

“It’s about sharing, and keeping people healthy” said Monica. “I understand this now.”

In honor of Global Youth Service Day (April 21-23), Reyes Maria Ruiz Leadership Academy students are giving back by volunteering at a local food bank. They’re also working with the community to plant flowers and bushes that attract butterflies, birds and bees to the school garden. This increases pollination and crop growth.

"Thanks to YSA and State Farm, we've been able to turn an idea into action," said Sharp. "Students aren't just seeing results, they're creating them. Any school can do this. It's about fostering an attitude and ability to serve."

That’s what Nancy Kapko and Trauma Intervention Program (TIP) volunteers do every day.

“TIP volunteers provide emotional first aid and practical support to survivors of tragedy to help ease their immediate suffering and facilitate their healing, and long term recovery,” shared TIP Founder Wayne Fortin.

Nancy knows what it’s like to receive help and support in a time of need. Before his freshman year of college, Nancy’s son Brian was killed in a car crash outside of Denver, CO.

Following the crash, Nancy received an outpouring of support from family, friends and strangers. In addition to her faith, the support from others helped Nancy on her journey of healing.

She learned the power of compassion and a strong support system. As her heart began to heal, she decided to become an Orange County TIP volunteer. Now, she could help people through traumatic experiences, like she was once helped.

When Donna Kline’s husband, a retired police officer, passed away while driving home from a doctor's appointment, she was shocked to find TIP volunteers at her doorstep. “They totally calmed me down and stayed with me during the entire ordeal. They were extremely helpful. I don’t know what I would have done without them,” she added.

“Sometimes people can’t believe we are volunteers. And we’re there just to help them," added Nancy. “Aside from raising my family, being a TIP volunteer is the most rewarding and worthwhile thing I’ve ever done. I want to give more to others than I’ve ever received.”

TIP volunteers are available 365 days a year, 24 hours a day, seven days a week. They work with first responders, hospitals and those who render medical aid. The impact Nancy and other TIP volunteers, with the financial support of State Farm, are having in communities is immeasurable.

“TIP volunteers provide healing for survivors. They also offer first responders a sense of closure. Our officers have a peace of mind knowing they aren’t leaving someone broken and alone. There is such gratitude to TIP volunteers,” said Orange County Assistant Sheriff Linda Solorza.

To learn more about the Trauma Intervention Program of Orange County, or for more information about the national non-profit organization - please visit the TIP website.

My voice is strong

Knowing what I know now I would never have gone

Into the arms of a man who had never grown

As Dawn read aloud her poem, her words were punctuated by painful sounds only she could hear: a car door slamming, tires screeching. She offered to share her story, “Because by doing so I can help to break the cycle of abuse.”

Violence comes home

Not long after her marriage, Dawn began to notice frightening changes in her husband’s behavior. “He would come home from work and you could just feel the tension,” she says. “Suddenly you had a drill sergeant in the house.”

“All of us, but especially the children, experienced a lot of verbal and physical abuse,” Dawn continued. “My older kids (from a previous marriage) were only seven and eight then, but he whipped them and made them do push-ups to punish them. He tied my son to the bed with plastic handcuffs. It was like a nightmare.”

This part of Dawn’s story reached its end on a quiet Saturday morning in San Antonio, Texas. Dawn’s husband was already in a rage.

“I don’t like to argue, so I just let him talk,” she says. “Then I walked outside to get something out of the car and he followed and jumped into the driver’s seat. I was reaching into the passenger’s side of the car, with our two-year-old son on my hip, when he slammed the car in reverse. I thought he was going to run us over so I took off for the house and locked the door.”

As Dawn’s husband pounded on their patio door, she waited for the police. “That was the last straw,” she says. “I packed a duffel bag of things and we never looked back.”

No more bullying or fights before my sight . . .

Finding hope and the right help

After moving to St. Louis, Mo., Dawn found family support and the strength to begin a new life. She connected with Family Resource Center’s Redevelopment Opportunities for Women (ROW) programs.

ROW is a comprehensive set of programs providing the tools domestic violence survivors need to regain control of their lives and break the cycle of abuse and financial hardship. ROW's Economic Action program, supported by State Farm, includes financial literacy, budgeting, saving, credit counseling, as well as a variety of family and emotional counseling support services.

“Dawn is definitely a survivor,” says Suvekshya Joshi, a former ROW Family and Economic Advocate. “She took our parenting and finance classes and qualified for our Individual Development Account (IDA) program. She put her job earnings into a special account where we matched her savings two-for-one so she could purchase a car. Now we meet regularly to work on budgeting, and then we talk about her children.”

The toll of domestic abuse

Domestic abuse has a profoundly widespread, damaging effect. In the U.S. alone, more than 38 million women have experienced physical violence from partners. (CDC). Men who were exposed to domestic violence as children are three to four times more likely to commit it themselves as adults. (Source: World Health Organization).

Financial hardship plays a large role in perpetuating the cycle of abuse. Eighty-five percent of women who leave an abusive relationship return (Forbes), with financial issues being a leading factor in those decisions. Studies have shown women who connect to programs such as ROW are better able to leave their abusive relationships and feel safer, more independent, and more in control of their own lives. (Huffington Post)

Strength finds a new home

My bruises are gone

My thoughts are clear

My inspiration is always near . . .

Looking into those little eyes gave me hope

Dawn’s children have been in counseling for depression, but they are doing well, she says. “My kids keep me motivated. They see how I struggle with finances and keeping our family together, but I tell them, ‘As long as I have air in my lungs, I am going to keep on fighting.’”

And fight she will – not just for herself, but for all women. “My dream,” she says proudly, “is to open a non-profit to help women return to independence after living with an abuser.”

My name is Strength.

Editor’s note: If you or someone you know is suffering from domestic abuse, please seek help. The National Domestic Violence Hotline is available at 1-800-799-SAFE (7233).