Are you sitting down?

If that’s how a conversation starts, it doesn’t usually end well. But in Shauntona Wagner’s case, it ended with four pounds, eight ounces of tenacity named Benjamin.

Shauntona, a Texas-based State Farm employee, was working from home in mid-October when she got a call from her son-in-law’s mother with some shocking news.

Her oldest daughter and son-in-law were arrested. Her daughter was transferred from jail to a hospital where she had, and then left, a baby.

No one knew the couple was expecting. The couple both suffer from drug addiction and Shauntona hadn’t heard from them in years.

Shauntona’s 6-year-old, autistic, non-verbal grandson was being raised by the other grandma, who had recently lost her husband. She told Shauntona she could not take on another child.

“I knew right then and there we had to take the baby. But we thought about it for a couple of days as a family then reached out to the social worker,” Shauntona said. “Born premature, and drug exposed, he experienced withdrawals, which are especially painful for newborns."

“The very first day we spent with Benjamin he improved drastically. He got back to birth weight and never needed oxygen,” Shauntona continued. “We were expecting him to stay another week in the hospital after we started spending time with him, but he was released two days later.”

The Wagners brought their new grandbaby home just before Halloween; after two weeks in the NICU. Their youngest child was 18 so they no longer had any of the necessary baby items. They quickly bought diapers, a few onesies and a pack ‘n’ play.

Thankfully their State Farm family came to the rescue. From coast to coast, colleagues past and present were busy online shopping for the rest of the baby essentials.

“It was a complete surprise! Not just current teammates, but people I hadn’t worked with in years gave gifts,” Shauntona shared. “We were so touched by their kindness, we took four Giving Tree wish lists to keep paying it forward.”

Shauntona is also eternally grateful for Benjamin’s Court Appointed Special Advocate (CASA) and the Warren Center, which serves children and families impacted by developmental delays and disabilities. The Wagners hope to adopt Ben legally when he turns 1. Until then, he has a volunteer CASA advocating for his needs, the specialists at the Warren Center and his grandparents.

State Farm employees are among the nearly 100,000 CASA volunteers in the U.S. One is Patti McKendry, also of the Dallas area.

“We meet with the child, the schools and hospitals, and provide guidance to the courts and judges on the best plan for the child,” Patti said. “Given what we learn and experience, it can be quite emotional at times but it is so rewarding to be that one person who is solely concerned and focused on that child.”

Patti says the training is around 30 hours, but it’s a manageable commitment. She has shared her CASA story with others inside and outside of State Farm and looks to inspire others to become CASAs. Patti and Shauntona hope others will be motivated so more children can benefit from CASA services.

“We've settled into our sleepless, yet beautiful routine with our little guy,” Shauntona shared. “And he’s thriving! He's grown from 4.5 pounds to 7 pounds in three weeks.”

Sometimes, it really does take a village.

October 1, State Farm® will serve as the exclusive insurance provider for Lyft and their drivers and passengers in Oklahoma, Louisiana, Alabama, Mississippi, S. Carolina and Tennessee.

Under the policy, Lyft drivers are covered from the moment a driver turns on the Lyft app to wait for a trip request, while driving to pick up a rider and until the trip ends. Lyft riders are also protected during the trip.

State Farm History Supporting TNC (Transportation Network Companies) Drivers
 

• 2015: State Farm worked with others to set consistent and modern insurance regulation for TNC services. It supported the growing industry and created a framework to protect consumers.
   
• 2016: State Farm launches the Rideshare Endorsement. It is now available in 46 states and the District of Columbia. With the endorsement, State Farm customers extend their personal auto policy to fill coverage gaps.
   
• 2019, State Farm worked directly with Lyft to provide direct insurance coverage to Lyft drivers and riders in Georgia, Texas and Arizona. 

Working with Lyft allows State Farm to meet today’s insurance needs and explore future opportunities. It brings nearly 100 years of insurance experience to protect Lyft drivers and riders from the unexpected.

Several individuals at UT Dallas nominated State Farm. They cited the company's overall demonstrated commitment to diversity.

State Farm grant funding at UTD supports a diverse cross-section of university programs and groups. The programs support veterans, women in STEM and minority low/moderate income students. Scholarships, student emergency grants including student veteran emergency financial suppport, and food and financial security programs are some examples. The result is a positive impact on a diverse student population.

Vice President Operations Eileen Flynn accepted the award on behalf of State Farm. Eileen is an active member the University's Naveen Jindal School of Management Advisory Council.

Link to the full program

To put it in perspective, in 2019 State Farm received around 6,000 claims from named storms, totaling approximately $26 million. In 2020, claims filed neared 163,000 and exceeded $1.9 billion in cost.

Total Claims Paid | Home & Auto

1. Louisiana $1.3 billion
2. Alabama $165 million
3. Georgia $94 million
4. New York $64 million
5. Texas $45 million

Hurricanes cause destruction to homes, communities, and lives. It is important to plan and prepare best you can for hurricane season with an evacuation plan, updating insurance documents, and ready-to-go emergency kits.

• How to create a home inventory
• Preparing for a hurricane
• FAQs following a hurricane

Teachers didn’t have a choice. Nearly all the Teacher Assist applications acknowledged the emotional challenges posed by the pandemic. Some took it a step further and sought an assist that would help their students address the mental strain many of us have been feeling.

“It’s a huge challenge to manage stress and engagement while learning. My school’s students have been taught on Zoom since last March,” said Monyca Currier. “Many of our families have been affected traumatically by Covid-19 – social isolation, death, sickness, loss of jobs and income – the list goes on and on. The repercussions won’t go away overnight. Students need to learn coping skills not only for the effects of the coronavirus pandemic, but also coping skills for everyday life.”

Teacher Assist grants will be funding mindful breathing and movement, social and emotional support tools and resources, and even a therapy dog! Read how these winning projects will help bolster students’ mental well-being long after the pandemic ends. And it’s not just the kids – these projects will impact their entire school communities!

Monyca Currier (Monte Verde Elementary School – San Bruno, California)

Monyca has been exposing her third graders to mindfulness concepts all year. Her grant will allow her to complete 200 hours of Breathe for Change training. She’ll earn certification to allow her to teach yoga and the program’s other strategies and techniques not only to her students, but to other teachers and adults – expanding the social-emotional wellness and learning experiences beyond just her classroom.

“While I am in the early stages of my coursework, I've been teaching mindfulness and breathing techniques all year,” Monyca said. “My students have learned that when they feel nervous or anxious about something, they should pause and take a few deep breaths. It’s helped them develop a stronger growth mindset and the ability to self-regulate some of their emotions and behaviors.”

Ryan Ledlow (Northern High School – Portage, Michigan)

Ryan is using his grant funds for a second Social-Emotional Learning (SEL) therapy dog. It will join @hobbsthehuskie to address the social-emotional needs of students (and staff).

Hobbs, a golden retriever, has made a huge positive impact since coming to the school from Paws with a Cause.

“The pandemic has been very difficult for students (and staff.) Hobbs has provided social-emotional support, and truly does make people feel better,” Ryan said. “I start every day by saying to Hobbs, ‘Let's go make some smiles!’ He does that very thing all day.”

Research shows in addition to helping decrease anxiety and improve physical well-being, SEL dogs help ease social isolation and help students learn social skills and gain confidence.

Incidentally, Paws With a Cause provides dogs for the State Farm Arson Dog Program.

Terry Tucker (Lancaster ISD – Lancaster, Texas)

As the school’s guidance counselor, Terry Tucker has noticed the negative impact the pandemic has had on his students. He realizes they need more social-emotional learning (SEL) support, especially the African-American and at-risk students.

Even before the pandemic, emotional and social learning has been his focus and students in his at-risk school have benefited immensely.

“Negative experiences of our at-risk students create trauma needs. They often act out to get any kind of attention,” Terry said. “When we focus on supporting their emotional and social wellness, we see test grades go up. When you see those positive results, it’s addictive.”

He is using his Teacher Assist grant funds to expand that impact through the purchase of the SEL curriculum resource, School Connect. It will help students tackle real world problems through learning inter/intrapersonal skills, mindfulness and emotional management.

In addition to classroom activities, students can access the resource anytime virtually. The program’s tools allow them to take positive ownership in the areas of character, self-awareness, anger management, showing empathy, responsible decision making, social awareness and relationship skills.

Terry is excited to be able to offer the platform in the coming school year. It will help students understand and define their feelings. That helps them put a name to what they are feeling. With tools to practice at-home coping scenarios, students become less stressed and more self-regulated.

For teachers, lesson plans address bullying, self-worth, self-esteem and respect. The focus is on life skill development, problem solving and goal-setting that will set up students to deal with whatever life throws at them.

The transaction is expected to close in early 2021, subject to approval by GAINSCO’s shareholders, the expiration or termination of the applicable waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, obtaining regulatory approvals, and satisfaction of other customary closing conditions.

GAINSCO concentrates on the non-standard personal automobile insurance market, specializing in minimum-limits personal auto insurance.

The transaction is the first acquisition of an insurance company by State Farm in its 98-year history.

“We believe this acquisition positions both our company and GAINSCO well for future growth,” said Michael Tipsord, State Farm President, Chairman, and CEO. “Because of our competitive value, broad line of products, and exceptional customer service from our employees and 19,200 State Farm independent contractor agents, customers have made us the largest property and casualty insurer for several decades. We are excited for the opportunity State Farm agents will have to serve a market that has historically not been open to them. This will help us further toward our goal of serving more customers in more ways.”

“This transaction creates value for GAINSCO’s shareholders and is especially opportunistic for our GAINSCO team, agency base, policyholders and plans for future growth." said GAINSCO Executive Chairman Bob Stallings. He added, “GAINSCO is a leading provider of non-standard auto insurance products in the markets we serve and we look forward to partnering with State Farm, its agent network and our existing agency channels to achieve our mission of becoming a nationwide leader in the fastest growing segment of the auto insurance market."

“State Farm has an extraordinary market reputation and a highly capable independent contractor agency system,” said GAINSCO CEO Glenn Anderson. “GAINSCO looks forward to providing our very successful minimum limits auto insurance program to State Farm agents in the future, while continuing to partner with our own outstanding agency system as we expand across the country. We are excited that, in joining forces with State Farm, we will accelerate our long term mission to become the best nationwide non-standard personal auto insurer in the industry.”

Transaction Details

Under the definitive merger agreement, upon closing State Farm Mutual will acquire 100% of the stock in GAINSCO, Inc., the holding company of MGA Insurance Company, Inc., a Texas-domiciled insurance company, and GAINSCO shareholders will receive approximately $107.38 per share in cash. GAINSCO will continue to operate as a separate company and brand with continued focus on its current objectives. Over time, the parties expect to provide State Farm agents the opportunity to distribute GAINSCO products in addition to State Farm products and services.

Barclays Capital Inc. was the financial adviser to State Farm, and Mayer Brown LLP served as legal counsel for State Farm. Sherman & Company was the financial adviser to GAINSCO, and Hunton Andrews Kurth LLP served as legal counsel for GAINSCO.

Now more than ever, it's important to prepare your home and family to be #HurricaneStrong.

The NOAA 2020 outlook (released May 21) called for 13 to 19 named storms, six to 10 hurricanes and three to six major hurricanes – one that is Category 3, 4 or 5, with winds of 111 mph or higher. So far, there have been 25 named storms, nine hurricanes, and three major Hurricanes – Laura and Teddy and Delta.

The 30-year (1981-2010) average is 13 named storms, seven hurricanes and three major hurricanes.

State Farm® has joined the Federal Alliance for Safe Homes (FLASH) to help spread the word about the importance of hurricane preparation ahead of the storm.

Visit the interactive #HurricaneStrong website to learn about hurricanes and how to keep homes and families safe before, during, and after a storm. It stresses these 5 major components to being prepared:

1. Know your evacuation zone.
2. Build a disaster supply kit.
3. Have an insurance check-up.
4. Strengthen your home.
5. Help your neighbor.

www.HurricaneStrong.org even has a special page for children to help them understand their role in the safety process.

In the News:

• WBRC-6:  Time to prepare for inland flooding from Hurricane Sally is now (9/14/20)
• Houston Chronicle: Season's first hurricane gives Texans a taste of how COVID has shaped insurance claims (8/4/20)
• AccuWeather: Now is the time to prepare for hurricane season (6/1/20)

Join the conversation on Yammer!

Raising a puppy isn’t easy. They may be cute, but they require lots of attention and are a big responsibility. Imagine putting in the love and commitment to raising a puppy only to give it up 18 months later. State Farm employees Robin and Tony Bird are doing just that…and they couldn’t be happier.

For thousands of people with disabilities, a service dog allows them to live life independently. State Farm is excited to sponsor a service dog through Canine Companions for Independence. The non-profit organization provides professionally trained assistance dogs at no charge. Service animals are highly trained to do work or perform tasks for the benefit of an individual with a disability. Since 1975, Canine Companions has placed over 6,600 service dogs.

“We’re very happy about our partnership with State Farm and believe it is the perfect opportunity to engage employees around a positive, ‘good neighbor’ cause that can make a transformational difference in the lives of children, adults and veterans with disabilities,” said Bryan Harding from Canine Companions.

The sponsorship is also providing a unique volunteer opportunity for Robin and Tony. They volunteered and were selected to raise the Canine Companions puppy, sponsored by State Farm.

“We had been looking for some ways to give back, and animal charities are one place where we often gravitate,” said Robin. “With 34 combined years with State Farm, Tony and I are aware of the many ways State Farm gives back. This is such a unique way to give back to the community in a personal and highly impactful way. We couldn't be happier to be selected as puppy raisers.”

A Good Boy

State Farm employees were presented with the chance to name the puppy and while “Jake” may have seemed like a logical name, the puppy wasn’t born in a “J” litter. To help track the hundreds of puppies born into the program, each litter is assigned a letter of the alphabet. The State Farm puppy was born in the “T” litter so the name needed to be short and begin with the same letter.

Tex. Tip. Toast. All are fun and cute names, but this puppy was going to grow up to do good things. It needed a good name because it was part of the Good Neighbor family.

Meet Tavi.

In Hebrew, tavi means “good” and it couldn’t be a better name for him. Tavi is a male Labrador retriever/golden retriever cross and since he is yellow, he is already wearing khakis! Born on Aug. 17, Tavi will leave the nest and meet the Birds in mid-October 2020.

In his first 18 months, the Birds will help Tavi learn basic obedience, social skills and manners. After that, he will move on to professional training with Canine Companions staff where he will learn advanced commands like turning on and off lights and picking up dropped items.

Giving a Dog a Job

It is expensive to breed, raise and train each Canine Companions assistance dog. Volunteers and donations are necessary in order to continue providing assistance dogs at no cost to recipients.

Each year, Canine Companions for Independence hosts DogFest. The dog-friendly event celebrates the human-animal bond and raises money for a great cause. Like most events this year, DogFest has gone virtual. While there will be less fur, the fun won’t stop!

Join other pet lovers for DogFest Texas on Saturday, Oct. 3, from 11:00 a.m to noon, CDT and help give a dog a job. There are a variety of ways to participate:

• Register and fundraise to support a great cause. Registration is FREE. All funds go toward training assistance dogs for people in need. You can even form a team to help Canine Companions raise funds!
• Participate in fun activities on the DogFest Texas Facebook event page. You can even share how your dog brings you joy with this downloadable sign.
• Make a donation! Your generous support helps give the gift of freedom to people with disabilities. All donations made to Canine Companions are tax deductible to the fullest extent allowed by law.

For thousands of people with disabilities, a service dog allows them to live life independently. State Farm is excited to sponsor a service dog through Canine Companions for Independence. The non-profit organization provides professionally trained assistance dogs at no charge. Service animals are highly trained to do work or perform tasks for the benefit of an individual with a disability. Since 1975, Canine Companions has placed over 6,600 service dogs.

“We’re very happy about our partnership with State Farm and believe it is the perfect opportunity to engage employees around a positive, ‘good neighbor’ cause that can make a transformational difference in the lives of children, adults and veterans with disabilities,” says Bryan Harding from Canine Companions.

The sponsorship is also providing a unique volunteer opportunity for Robin and Tony. They volunteered and were selected to raise the Canine Companions puppy, sponsored by State Farm.

“We had been looking for some ways to give back, and animal charities are one place where we often gravitate,” said Robin. “With 34 combined years with State Farm, Tony and I are aware of the many ways State Farm gives back. This is such a unique way to give back to the community in a personal and highly impactful way. We couldn't be happier to be selected as puppy raisers.”

A Good Boy

State Farm employees were presented with the chance to name the puppy and while “Jake” may have seemed like a logical name, the puppy wasn’t born in a “J” litter. To help track the hundreds of puppies born into the program, each litter is assigned a letter of the alphabet. The State Farm puppy was born in the “T” litter so the name needed to be short and begin with the same letter.

Tex. Tip. Toast. All are fun and cute names, but this puppy was going to grow up to do good things. It needed a good name because it was part of the Good Neighbor family.

Meet Tavi.

In Hebrew, tavi means “good” and it couldn’t be a better name for him. Tavi is a male Labrador retriever/golden retriever cross and since he is yellow, he is already wearing khakis! Born on August 17, Tavi will leave the nest and meet the Birds in mid-October 2020.

In his first 18 months, the Birds will help Tavi learn basic obedience, social skills and manners. After that, he will move on to professional training with Canine Companions staff where he will learn advanced commands like turning on and off lights and picking up dropped items.

Giving a Dog a Job

It is expensive to breed, raise and train each Canine Companions assistance dog. Volunteers and donations are necessary in order to continue providing assistance dogs at no cost to recipients.

Each year, Canine Companions for Independence hosts DogFest. The dog-friendly event celebrates the human-animal bond and raises money for a great cause. Like most events this year, DogFest has gone virtual. While there will be less fur, the fun won’t stop!

Join other pet lovers for DogFest Texas on Saturday, Oct. 3, from 11:00 a.m to noon, CDT and help give a dog a job. There are a variety of ways to participate:

• Register and fundraise to support a great cause. Registration is FREE. All funds go toward training assistance dogs for people in need. You can even form a team to help Canine Companions raise funds!
• Participate in fun activities on the DogFest Texas Facebook event page. You can even share how your dog brings you joy with this downloadable sign.
• Make a donation! Your generous support helps give the gift of freedom to people with disabilities. All donations made to Canine Companions are tax deductible to the fullest extent allowed by law.

More than 35,300 insurance claims were filed with State Farm in the week following the Laura’s landfall. Residents across Louisiana and Texas continue reporting damage to their homes and vehicles as impacted areas become more accessible. State Farm catastrophe response drone teams are assessing damage for customers across Lake Charles and other impacted areas.

Please continue to monitor local information. When it is safe to do so, make (or have a contractor make) temporary repairs to prevent further damage to your home or property. Save receipts if you purchase items such as tarps, plywood or other repair supplies. Take photos/videos of damage for claim documentation.

To get the claims process started, you can file your claim online, call 1-800-SFCLAIM (800-732-5246) or contact your State Farm agent.

We're continuing to gear up claims resources in response to #HurricaneLaura. We're balancing health and safety with our commitment to customers, we’re working virtually and in person, practicing social distancing with protective equipment.

The State Farm Weather and Catastrophe Team is being dispatched to the hardest hit areas.

Face-to-Face protocols, adjustments and staffing during COVID-19

• First and foremost, we are committed to the health and safety of our customers, the communities where we live and work, and our claim employees.
• Our claim operations remain open and available to service your claims. We are monitoring this changing health issue and continually evaluating our response.
• Virtual claim inspection options are available in most states if legally permitted.
• Claims can always be submitted and managed by calling or emailing your State Farm agent, calling 1-800-SFCLAIM, submitting a claim through our mobile app or through our website at statefarm.com/claims.
• Continuous innovation and adaptation have positioned State Farm as the insurance industry leader. The pandemic is a rapidly changing situation and the decisions we are making balance health concerns with our obligation to continue to serve you.

More tips and resources:

• Avoid driving if possible. If you have to travel, turn around if the road is flooded or blocked by debris.
• Stay away from downed power lines. Anything touching the power line can carry a charge. Report the downed line and avoid the area.
• Simple Insights: Hurricane disaster cleanup after the storm

In the News:

• KADN-15: State Farm Using Drones to Assess Damage (9/4/20)
• The Times-Picayune: State Farm insurance claims hit 24,800 for Louisiana homeowners after Hurricane Laura (9/1/20)
• CBS-42: Like good neighbors, Alabamians are there (8/27/20)
• WVTM-13: Hurricane Laura relief staging in Birmingham area (8/27/20)
• The Weather Channel: CAT 2 Laura Moving Inland (8/27/20)
• Houston Chronicle: Season's first hurricane gives Texans a taste of how COVID has shaped insurance claims (8/4/20)
• AccuWeather: Now is the time to prepare for hurricane season (6/1/20)

Habitat for Humanity’s Home is the Key campaign reminds us of the importance of home in uncertain times.

For 98 years, State Farm has been a good neighbor and corporate citizen through our philanthropic and volunteer efforts. As a result of our work with Habitat for Humanity for over 25 years, we also help build safer and stronger communities. During the past two decades, State Farm gifted more than $21.2 million to Habitat for Humanity. This doesn’t include the countless volunteer hours and matching gifts from employees and agents.

This year, State Farm went even further as a corporate sponsor of Habitat’s Home is the Key campaign. The April 2020 campaign generated local and national awareness about the critical need for affordable housing in this country.

“At Habitat for Humanity, we know that having a safe and decent place to call home can make all the difference in times of crisis,” said Jonathan Reckford, CEO of Habitat for Humanity International. “As many of us shelter in our homes during this pandemic, our hearts are with those who don’t have a decent or safe place to live.”

“Current State Farm driving data and claims experience show a considerable decline in miles driven and fewer accidents,” said Phillip Hawkins, State Farm Senior Vice President. “As a result, we’re looking for ways to continue supporting our Texas customers while we monitor and adjust to trends.”

The rate reduction applies to current customers at policy renewal, as well as new and returning customers.

In addition, the discount for participating in Drive Safe & Save is increasing to 10%, and empowers drivers to save more on their auto premiums through driving behaviors.

Rate changes in Texas are subject to regulatory review. Customer rate reductions will vary based on their individual renewals Customers are encouraged to visit with their State Farm agent about individual policies, coverage and any opportunities for discounts, including Drive Safe & Save.

As a way to express solidarity and thanks to these critical front-line workers, instead of our signature red, we're shining blue.

The lights are part of a nationwide effort to show support. Our Marina Heights hub in Arizona was the first to “Light it Blue” in response to a call by Governor Ducey. We’ve since extended the visible salute to the Corporate Headquarters in Bloomington, Illinois, Park Center hub in Atlanta, and CityLine hub in Dallas. The lights will be lit from dusk to dawn for the next several weeks.

“We want all on the frontlines of this crisis to know how much we care about them,” said Jenny Greminger, Vice President – Administrative Services. "We appreciate their sacrifices to keep us safe and healthy."

Blue light represents calm, faith, trust and helps elevate mood. We hope when essential workers – and others in the community - see the lights they feel uplifted.

In addition to the blue lighting, State Farm has donated millions to nonprofit organizations in direct support of COVID-19 relief efforts.

Food pantries have long known the impact peanut butter can have. It's a prized addition to their shelves.

For the past three years, State Farm employees have stepped up to help meet that need. In February, more than 33,500 pounds of peanut butter were donated at our hubs and operations centers. The total surpassed last year’s total by more than 10,000 pounds.

Local organizations in several locations across the country received donations in early March.

Not too long after, COVID-19 shuttered our offices and much of the country. Now, with resources scarce and more people than ever relying food banks, the peanut butter will make an even bigger impact.

Ashley Edling is the Food Panty volunteer and programs manager for the Network of Community Ministries in Dallas. It’s one of 13 agencies that received peanut butter from this year’s drive.

“Shelf stable items like peanut butter provide a lasting effect. We can distribute it to families for weeks after the initial donation," Ashley said.

Some of the Atlanta Hub employees’ donation went to Georgia State University’s food pantry. Many in the university’s student population face unique challenges including food insecurity. There State Farm LIFT Scholars, who receive scholarship support from State Farm, helped stock the pantry’s shelves.

“Philanthropy can have an amplifying effect. The peanut butter donation allowed our LIFT Scholars to give back and support others facing difficult circumstances,” said Heath Wood, Senior Director Corporate and Foundation Relations, Georgia State University.

“It showed them the resources, education, and attitude necessary to succeed in the face of the challenges they’ll face in life.”

Peanut Butter Drive Highlights:

• Phoenix Hub employees collected 10,526 pounds of peanut butter. It was donated to Midwest Food Bank, United Food Bank and St. Mary’s Food Bank.
• Atlanta employees collected and donated 7,255 pounds of peanut butter. It went to the Midwest Food Bank of Georgia and the Georgia State University Panther Pantry.
• Employees from the Bloomington campus collected 6,313 pounds of peanut butter that went to the Midwest Food Bank of Bloomington-Normal.
• In Dallas, 8,467 pounds of peanut butter was donated to the Network of Community Ministries’ food pantry and the Richland College and the UT Dallas campus food pantries.
• State Farm Operations Centers in Austin, Charlottesville, Lincoln, and Newark collected over 1,021 pounds of peanut butter for their local food banks.

In honor of International Women’s Day, here’s how they’re doing it.

Sudha Nandam  _______________________________________________ State Farm® Software Developer (Tenure: 2 years)

“I grew up in South India (Ponnur).There were 32 of us living under one roof! My parents, their siblings, grandparents, brothers, sisters, cousins. I always liked math and science – and wanted to pursue higher education. This took many by surprise. In those days women often stayed home. My father told me, 'If this is what you want to do, do it with all your heart.' I was the first woman in my family to go to college. I attended a technical university (JNTU, Kakinada) and studied engineering. During this journey I met my husband, who’s also in information technology. We came to the United States in 2008. As a software developer at State Farm, my focus is Java. I work on web services for agency marketing and customer care data. I love working here. No matter who you are, there are opportunities to develop your skills. It’s exciting to be part of a tech company dedicated to forward thinking and new ways of working."

The impact:

"My pursuit of technology inspired the younger women in my family to go to college. ‘We want to study like you!’ they said. Today, they work in IT. My 18-year-old son also plans to study IT in college. No matter who you are, or where you come from – if you’re committed to learning, you can accomplish anything.”

“I’ve been in IT my entire career and worked for a variety of companies. Nothing compares to State Farm and its zest for learning. As a scrum master, it’s about data, communication and progress. In IT you can impact hundreds, if not thousands, of people with one key stroke. That’s incredible! To top it off, when I discover something the computer doesn’t know, I get a huge rush."

The impact:

"There’s always room for more women in science, technology, engineering and math (STEM). Here in Texas, I’m involved in the Apollo Coding Club. I started working with the program in 2018 to give middle school girls the chance to code. Each week State Farm volunteers teach the students JavaScript and web development. At the end of the semester we host a showcase at CityLine, where the girls present their work to State Farm leadership, teachers, families and friends. I love seeing these young ladies blossom. They come to us with a desire to learn – but many are also quiet, reserved. As the weeks go by and their knowledge increases, so does their confidence. By the time the showcase arrives, they’re comfortable on the computer and speaking in front of a room. Those who’ve been through the program have chosen to pursue this education in high school and beyond. If you have a desire to learn, and you follow through on that desire – you will excel. The Apollo Coding Club is proof of that. I’m honored to give back in this way.”

“I grew up in Jamaica. One of five children. My parents knew an education was the way to a better future. My mom relocated to the United States, where she knew we would have multiple opportunities. She earned her LPN in nursing and worked two jobs to ensure we had an education. I went to Fordham University in New York and earned a degree in computer science. I had a knack for math and science, started as pre-med then quickly switched to computer science. My older brother had just earned his master’s degree in computer science, so it was an easy decision. State Farm is actually my third job after college. The minute I came to State Farm, I knew this was a great place to work. When we say, ‘Like a Good Neighbor,’ it’s not a tagline. It’s the truth. Here it’s family.”

The impact:

"My philosophy has always been, when you learn, teach. When you get, give. People saw potential in me. They said, ‘You CAN do this.’ I stayed on the path. As a leader in tech, my focus is on the workforce – identifying talent, building skillsets, extending our brand to colleges and universities across the country and sponsoring STEM programs like Girls Who Code in Atlanta. When I look at my grandma, mother, myself and my two strong, intelligent daughters, I’m thrilled by the progress we’ve made and what’s to come. Ten years ago, when I attended tech conferences there was no line for the ladies restroom. Today, there’s a line! As women we’re blazing a trail. It’s about goals, not excuses. Remember, you are not a victim. You are in control. If my story helps inspire more women to make their dreams a reality, it’s my responsibility to share it."

Ines Halloran  _________________________________________________ State Farm® Technology Executive (Tenure: 29 years)

"The harder the issue, the better. Give me the tough stuff. I like challenge! I’ve had a passion for math and science since I was little. I grew up in Germany, near Munich and met my husband when he was stationed here. We moved to the United States in the '80s, and I began an internship with State Farm in 1990. The moment I walked in the door, I realized this place is special. In Europe, business is formal, structured and traditional. The State Farm culture is creative, friendly and open to ideas. Originally, I thought this would be a short-term way to get experience. I had no intention of being an executive. But people pulled me in, gave me opportunities – and I seized them. As technology evolves, we need more people in the industry, including women. Just as my peers said to me, 'You CAN do this, we BELIEVE in you,' – today, I’m mentoring the next generation – helping them see themselves as a true competitor in this field. By sharing our stories, we inspire more women to come into the pipeline.”

The impact:

In April, Ines will be honored as one of this year’s Top 50 Most Powerful Women in Tech. The award, presented by the National Diversity Council, recognizes the achievements of women with a proven track record for breaking barriers, driving change and inspiring others to succeed.

“I’m thrilled to receive this honor and represent State Farm,” said Ines. “It’s awesome to show the rest of the world State Farm is part of the technology conversation. To all the women out there: Be bold. Be at the table. Challenge your own bias and celebrate success. You can do this.”

On the evening of June 9, 2015, veterinarian, Kenneth Kimbrough, wrapped up his last appointment, said goodbye to his staff, and went home.

“It was business as usual, until the fire department called. Kimbrough Animal Hospital was in flames.”

The doctor and his wife arrived on the scene to find their clinic fully engulfed.

“My biggest fear - the animals inside,” said Kimbrough. “I ran to the kennel. People were shouting, ‘It’s dangerous, don’t go in!’ But I couldn’t stop. I began taking animals out. Started administering CPR on the lawn. I had to get their lungs full of something besides smoke. I had to turn it around.”

Thirty-eight animals perished that night. Only two boxers survived. Officials deemed Kimbrough Animal Hospital a total loss.

“I shared this devastating reality with my clients and the community,” said Kimbrough. “It’s numbing.”

Rebuilding from the ashes

The next day Kimbrough called his State Farm Agent, Dave Powell.

“When I began working with Dr. Kimbrough in 2000, I looked him in the eye and said, ‘On your worst day, I’m going to be there for you.’ That day had arrived,” said Powell.

Together, the pair surveyed the scene, met with the claim specialist and reviewed his policy. While the cause of the fire was never determined, officials suspected it may have started electrically, in a back office.

“As a small business owner, it’s imperative to get back up and running,” Powell explained. “Dr. Kimbrough’s coverage included business interruption which meant State Farm would reimburse his loss of income, and also provides coverage to keep his team employed during the period of restoration. His policy also covered building contents, which allowed him to buy new equipment.”

With the help of State Farm, Kimbrough Animal Hospital began to recover. The old hospital was leveled and the rebuild began. With construction underway, Kimbrough converted his nearby pet grooming facility into a mini animal hospital. Portable buildings were moved onto the grounds so staff could help more people.

“Thank goodness for small business insurance, which made it possible,” said Kimbrough. “Dave, my agent, was with me every step of the way.”

A new chapter

In March 2017, the NEW Kimbrough Animal Hospital opened its doors.

“Our former building was 4,400 square feet. Our new facility is 12,000 square feet,” said Kimbrough. “This allows us to serve customers, provide daycare and grooming, and help more pets. We also have a Fear Free certified doctor on staff, which allows us better serve the physical and emotional wellbeing of animals.”

More than two years later, the clinic is back in action. And while Kimbrough says the memories of that fateful June night will never fade, he’s grateful for the support of his friends, neighbors and the Texas community.

“Thank goodness I could do this. With Dave as my State Farm agent, I had the right coverage, my needs were met and I was guided through the process. Kimbrough Animal Hospital got a second chance.”

“I consider it an honor to be a servant leader for our small business clientele,” said Powell. “Staying in touch to ensure the coverage they have continues to meet their evolving needs ensures people are secure. Helping, it’s what we do.”

“State Farm is always evaluating how we can best serve our customers. We are very pleased to be able to offer another auto rate decrease in Texas,” said State Farm Senior Vice President Phillip Hawkins. “Improving expenses and losses were important factors, among many, that supported our decision to make this rate change."

Since January 2018, State Farm has lowered auto rates more than 12 percent.

Overall changes in premiums for individual motorists will vary. Rates depend on a customer’s policy and chosen coverage. Customers can contact their local State Farm agent to discuss their individual situation. Additional opportunities for discounts may apply.

“I wore a uniform for 20 years,” said Ben. “Served in the military, with law enforcement, then got my technician certification and went to work in the heating, ventilation, and air conditioning (HVAC) industry.”

Ben says his past experiences taught him the value of working hard while helping others – factors that inspired him to start his own heating and cooling company.

“It’s called All Care Comfort Solutions,” he smiled. “Texas gets pretty hot, so it’s important air conditioners work!”

But sweltering heat isn’t the only weather condition common in Texas. The state also gets its fair share of storms.

“We had a hail storm come through and my work vehicle was in its path,” said Ben. “I had to make a claim on it. But just to get simple claim for my truck was a real chore.”

Before a frustrating situation got worse, Ben met another small business owner: State Farm agent Brian Llewellyn.

“Brian and I do charity work in the community, which is how we crossed paths,” Ben explained. “I started seeing Brian at all sorts of local functions and told him, ‘Gee, we should start riding in the same car!’”

“Ben and I struck up a conversation and I invited him to my office to evaluate his current policies,” said Brian. “As a small business owner myself, I understand the importance of proper protection.”

Prior to becoming a State Farm agent, Brian worked on the State Farm Catastrophe Team – traveling across the country to help customers affected by hurricanes, wildfires, ice storms and tornadoes.

“I worked with many small business owners,” said Brian. “After suffering a devastating loss, they knew it was critical to keep the doors open. In the end, it’s not just the small business owner who’s impacted…their employees, their customers and their neighbors are affected too. Having the right insurance coverage is essential so a business can survive.”

Helping Life Go Right

Shortly after speaking with Brian, Ben met him at his office. While reviewing his policies, Brian discovered a big gap:

Ben had insurance on his work truck, but did not have coverage for the items inside it.

“I was shocked,” said Ben. “I didn’t realize if my vehicle was burglarized and everything was stolen – I would not be covered. My truck carries expensive equipment. Refrigerant parts, hand tools, power tools, pumps, gauges, manifolds, testing supplies. It’s upwards of $10,000 dollars.”

Ben decided to make a change.

“I got a Business Personal Property Policy and switched my coverage to Brian. No kidding, if my equipment was taken and I didn’t have coverage…things could turn upside down real quick. I’ve worked too hard to lose it all. That’s why I chose to work with someone I trust.”

“There’s something about the small business community – we know what’s on the line, the struggles, the challenges and the 24/7 on-the-go lifestyle,” added Brian. “It’s important to support small business owners and make sure they have what they need to be successful.”

Today, Ben has peace of mind knowing he’s protected. And, he’s offering three pieces of advice to small business owners, and anyone considering opening their own shop:

“Working with Brian is one of the best decisions I’ve made,” said Ben. “After all, the greatest insurance is the kind you don’t have to worry about. It does its job and you can do yours. Being with State Farm means I know I’m secure.”

“The company’s financial strength is allowing us to pass along rate savings to our Texas customers," said State Farm senior vice president Phillip Hawkins. “We continually evaluate how we can best serve our customers and are very pleased to be able to offer this rate decrease in Texas.”

The changes in premiums will vary depending on the specific details of an individual customer’s policy, but the average Texas customer's savings will be approximately $35 annually. New, returning and renewing customers will start seeing the savings in May.

Both are part of the ongoing “Get an agent that gets you” campaign, which demonstrates the value of having a relationship with a State Farm agent. The new films, “Teammates” and “Darkness,” give a comedic twist to the inspirational, emotional and over-stylized spots often seen during postseason play.

“Teammates” begins with Chris Paul’s inner thoughts as he ponders the meaning of team chemistry in a highly stylized world of shadowy defenders. In the end, the spot reveals he’s setting up an alley-oop for his State Farm Agent Cole Perez (played by Oscar Nunez). He dishes a no-look pass right before Cole grabs it and dunks over everyone’s head in dramatic fashion. They just get each other that well.

“Darkness” begins with Chris speaking to camera, delivering a motivational speech about his new role in Houston in a dramatic, dark setting. Suddenly, teammate James Harden interrupts by turning on the lights. We find James has disrupted a "DIY" commercial Chris and his State Farm Agent Cole are filming in the garage, showcasing a moment of comedy for fans.

Get Inside Harden’s Head

Houston Rockets Point Guard James Harden standing alongside “Get Inside Harden’s Head,” State Farm’s larger-than-life 3D installation at the Rockets Liftoff party at Toyota Center in Houston, TX on April 7, 2018.

Created to showcase what it’s like to have a State Farm agent that really gets you, fans can go inside the installation and play an interactive game to help clear Harden’s head of distractions before the big game.

The “Get An Agent That Gets You” campaign showcases how having a State Farm agent is like having someone who knows you so well and is so helpful, it feels like they’re literally inside your head.

The “Get Inside Harden’s Head” installation was an articulation of that message, customized for NBA All-Star Weekend in LA. It is also making appearances at several home games in Houston throughout the remainder of the season and playoffs.

If weather conditions are likely to produce hail you can take steps around the home like moving cars, boats, RVs, lawn and patio furniture into a covered area.

Personal safety is a number one priority and if you are indoors when a hailstorm hits, stay there. Hail can shatter windows so close drapes, blinds or window shades in an attempt to reduce the amount of broken glass that might blow inside. Stay away from skylights and doors.

To celebrate, the company held builds in its Phoenix, Atlanta, and Dallas hub locations. More than 400 State Farm employees participated alongside four families in need. The volunteers helped revitalize a historic neighborhood and complete a Habitat townhome community.

“State Farm is proud of our relationship with Habitat for Humanity. It's helped families across the U.S. build homes to call their own,” said Ed Woods, State Farm human resources director. “The October builds helped us further that tradition while turning caring into doing.”

"We are incredibly grateful for the generosity State Farm continues to extend. It helps connect young leaders to Habitat's mission. It also helps families achieve the dream of home ownership," said Colleen Finn Ridenhour, Habitat's senior vice president of development. "We are proud of our accomplishments together."

Every October, as part of the Power of You(th)^® program, MADD joins its partners around the country to host school and community events to empower teens to make safe choices. This year’s focus, #ProtectUrFuture, is about how choices about alcohol can impact their future such as, being kicked off a sports team, not be able to attend the college of their choice or lose a college sponsorship and have an arrest on their record. Tragically there are also life-altering consequences such as alcohol poisoning and teen drunk driving.

“The decisions teens make today can impact their lives tomorrow and for years to come,” said MADD National President Colleen Sheehey-Church, whose 18-year-old son Dustin was killed as a passenger in a crash caused by a teen drunk and drugged driver. “There is an urgent need in our country to address the underage drinking epidemic that causes 4,300 deaths a year, I am grateful to State Farm for helping us save young lives.”

The latest research shows:

• The number of youth drinking alcohol continue to decline since 1991, when the numbers peaked. These have declined by 70 percent, 50 percent and 30 percent for grades 8, 10 and 12. However, six out of every ten students (61 percent) have consumed alcohol (more than a few sips) by the end of high school, and 23 percent have done so by 8^th grade. Monitoring the Future, 2016
• Alcohol was a factor in an average of 492 suicides, 1,269 homicides, 245 reports of death from alcohol poisoning, falls, burns or drowning, and 1,580 deaths from motor vehicle crashes of people under the age of 21 each year from 2006 to 2010. Centers for Disease Control and Prevention (CDC), 2013
• In 2011, 188,000 people under the age of 21 visited an emergency room because of alcohol related injuries. SAMHSA, 2014
• Research also shows that the earlier a young person begins drinking alcohol the more likely they will become alcohol dependent as adults. Centers for Disease Control and Prevention, 2015
• Kids who start drinking young are seven times more likely to be in an alcohol related crash. National Highway Traffic Safety Administration, 2001

“While we are heartened to see the decline in underage drinking across the nation, it also motivates us to do more,” said Lisa Joyce, State Farm Public Affairs. “We are proud of our support of MADD’s Power of You(th) to educate and protect teens and their futures, so they can fulfill all of their hopes and dreams.”

MADD’s Power of You(th) program equips teens to resist peer pressure and influence their peers to make smart, healthy decisions about not drinking alcohol before they turn 21 and to never getting in the car with anyone who has been drinking. At school events, victims share personal stories, students receive a teen booklet with real-life stories, and learn about powerofyouth.com as an important resource.

State Farm has once again joined with the United States Fire Administration for National Arson Awareness Week to raise awareness about reducing the risk of arson fires.

It’s impossible to prevent all arson crimes, but creating an environment that reduces the risk of damage and injury is important. Homeowners, business owners, and community leaders can help reduce the risk of arson through security measures and public education.

External and Internal Safety

• Illuminate building exteriors and entrances – arsonists fear light.
• Clear things like shrubbery that block the view of the home or building.
• Clean up – remove anything that could fuel a fire for an arsonist.
• Install smoke alarms and a fire sprinkler system.
• Keep doors and windows locked when the building is unattended.
• Establish an arson watch program in your local neighborhood and community.

State Farm Arson Dog Program

Since 1993, State Farm has funded the acquisition and training of accelerant detection canine teams, commonly called arson dogs. The State Farm Arson Dog Program has placed more than 380 arson dogs in communities across North America. 

An arson dog team can quickly search a fire scene for evidence of arson. This saves time and money for tax payers and increases the likelihood that the arsonist will be caught and prosecuted. As of May 2017, there are 96 active and certified teams trained through the State Farm Arson Dog Program in North America. This includes 12 new teams certified in April 2017. 

Hover over the interactive image below for details on these newest investigative teams:​

• Fire Chief Ricky Flowers & K9 Cato - Darlington County Fire District (Hartsville, SC)
• Fire Marshal Pat Weaver & K9 Izzy - Picayune Fire Department (Picayune, MS)
• Fire Investigator John Wauchek & K9 Mikey - Rutherford County Fire Rescue (Murfreesboro, TN)
• Arson Investigator Shane Arndt & K9 Mazy - Illinois State Fire Marshal’s Office (Springfield, IL)
• Fire Investigator Scott Wilson & K9 Bandel - DC Fire and EMS (Washington, D.C.)
• Deputy Jerry Riggins & K9 Marvel - Pittsylvania County Sheriff’s Department (Chatham, VA)
• Fire Investigator Dan Roberts & K9 Gibson - Council Bluffs Fire Department (Council Bluffs, IA)
• Arson Investigator Ryan Press & K9 Jenna - San Antonio Fire Department (San Antonio, TX)
• Lieutenant Brandon Ferrell & K9 Pearl - Conroe Fire Department (Conroe, TX)
• Firefighter Shane Weltikol & K9 Webbster - Mandan Fire Department (Mandan, ND)
• Patrolman Brian Gilmore & K9 Elou - Upper Chichester Township Police Department (Boothwyn, PA)
• Assistant Fire Marshal Jim Pasley & K9 Izzo - Columbia Fire Department (Columbia, MO)

Three Church Fires in One Evening

A church should be a safe and peaceful place. The theme for 2017 National Arson Awareness is “Preventing Arson Fires in Houses of Worship”. The National Fire Protection Association (NFPA) reports that from 2007 – 2011, the average for structure fires at religious properties (church, mosque, synagogue, temple or chapel) was 1,600 fires and $105 million in direct property damage. Recent analysis by the Pew Research Center indicates that 51% of these fires were determined to be arson.

December 2, 2014, will go down in history as one of the most devastating for Felton, Delaware. It was around 2:00 a.m. when firefighters from the Felton and Frederica Volunteer Fire Companies were called to a fire at the Healing Hands Christian Church. Firefighters were already battling the blaze when they received word that a second church, Manship Chapel, was on fire four miles away. Within hours, a third fire was reported at the nearby Law Mennonite Church. For the members of the three churches, the fires left them heartbroken and scared.

Arson was suspected in all three church fires, but it would take more than suspicion to bring the criminal(s) to justice. Arson is a very difficult crime to solve because the evidence burns up. For fire investigators, having every tool available is critical when arson is suspected. Deputy Fire Marshal John Galaska with the Delaware State Fire Marshal’s Office had the powerful nose of his partner, K9 Tanya, to help with the investigation. As an accelerant detection, or “arson dog” team, their job is to help find evidence that a fire was intentionally started.

Deputy Marshal Galaska and K9 Tanya worked with state and federal law enforcement agencies to collect evidence. Their hard work led to the arrest of two local men. Both men confessed to breaking into the churches following a night of heavy drinking. They pled guilty to second degree arson, third degree burglary, and second degree conspiracy. For Galaska and K9 Tanya, it was another investigation resulting in an arsonist behind bars. It also allowed the community and the congregations to begin healing.

Wife Brande works for State Farm Agent Ann Price in Duluth, GA. Her customer interactions help families find solutions that protect what’s important to them.

Husband Tommy is a Deputy with the Gwinnett County Sheriff’s Department in the DUI, Drug, and Veteran’s Treatment Courts. He protects the public by helping people better themselves rather than re-offend. His job is not without risks and Brande recognizes that.

“When people are angry about being in jail they have nothing but time to think of ways to hurt him,” she said. “There have been a couple of instances where I wanted him to change jobs."

To help provide peace of mind to first responder families like the Maloys, State Farm teamed up with the home security company Canary to launch Protect the Protectors. The program donates Canary devices to first responders so they can watch activity in their homes through a smartphone.

“We want to acknowledge first responders for the work they do and dangers they face,” said John Carter, head of communication for Canary. “There’s a person behind the badge and they have families.”

Brande proudly joined 29 State Farm Agents at a September event where home monitoring devices were provided to Gwinnett County sheriff deputies.

“As the wife of a law enforcement officer, I have a heightened awareness of the high risks police face on the job. The donation of the Canary devices was gracious and falls in line with our (State Farm) focus on helping life go right.”

Tommy also praised the program.

“Being able to check my phone and see my home and family while I am at work is great,” he said. “The kids may not like it, but I do.”

Extending the Protection

During the very first Protect the Protectors event in December 2015, 400 home monitoring devices were donated to Allentown, PA first responders. Protect the Protectors has since donated more than 5,000 home monitoring devices to police and fire departments.

State Farm employee Josh Boyd volunteered to help distribute devices to more than 300 Irving, TX police officers. It was a special honor for Josh, his dad, Larry, served the citizens of Irving for 12 years as police chief before retiring in 2016.

“At one point my dad stopped being a police officer because my mom was too scared,” Josh said. “But he went back because that’s what he’s passionate about. Officers face risk every day and I am pleased the company I work for has chosen to appreciate them.”

Learn more

To learn more about a Canary special offer for State Farm customers, visit the State Farm Home Protection & Automation website. Homeowners and renters may qualify for the Local Burglar Alarm discount level under the State Farm Home Alert Protection Discount. No documentation of installation is required. Availability and terms of discounts vary by state. Contact a State Farm agent for details.

Elizabeth relied on friends and busses to get her children to school and herself to doctors' appointments. Every day was a battle.

In 2016 things started turning around. In the form of a 2012 sedan. The Gomez family became one of the more than1,000 families across the country who were handed keys to reliable transportation from the National Auto Body Council.

For nearly a decade, the National Auto Body Council's Recycled Rides program has provided reliable transportation to families in need. Nearly 300 cars were donated by the program in 2016 alone; 30 of the cars were donated by State Farm.

The Recycled Rides program brings together business partners in the auto industry such as insurers, auto body shops and dealerships with community organizations to identify families in need. Damaged cars are brought back to near showroom condition for their new owners.

Scout's Honor

Camping is an important part of being a Boy Scout -critical to learning and experiencing the great outdoors. The biggest challenge for the largest Boy Scout Troop in the world is just getting there.

In November 2015, the Recycled Rides program provided the troop much needed transportation. A 4x4 truck was delivered to Atlanta’s Boy Scout Troop 100. But they didn’t just fill it with firewood and tents, the troop delivered gifts and care packages to needy neighbors.

Connected by Good Neighbors from coast to coast

Jennifer Castro, a single mom from the Los Angeles area, recalls the day she was presented her car as a day she’ll never forget. In 2016, the single mom was presented the keys to a new Nissan Altima, but also a key to a better life for her and her daughter.

After moving to Dallas in 2012, following two deployments and an honorable discharge from the Army, Henry and Quisha Darcus were barely adjusting to their new metro area when a string of bad luck hit. On her second day at work, Quisha was in a crash and their car couldn't be repaired or replaced.

What made this crash more difficult, the couple's seven-year-old daughter has critical, regular medical appointments. The family needed a car. Fortunately, the Iraq War vet and his family were presented a new sedan to help them navigate Dallas and get their daughter the help she needs.

While many take transportation for granted, this program brings together businesses and community groups to provide vehicles to needy families. Together, they make helping a routine.

Nestled away in a modest Fort Worth, TX neighborhood is the Northside Inner Community Agency (NICA). In an office filled with books and collected materials from her 16+ years as executive director, sits Connie Nahoolewa.

Connie and her staff help area parents obtain essentials, like food, fellowship and household items. Her vision and passion now also extends NICA’s mission to children. It’s helping meet their educational needs and goals. She describes the work as strengthening the community through hand-ups, not handouts.

“It’s wonderful we have the food pantry (and emergency services). Our clients and I am grateful for that,” Connie explains.

“But what the parents really wanted was a program to better their children’s chances. They know education is key. They wanted help for their children - for them to be able to graduate from high school and have access to college,” Connie recalls.

Program Creation

Knowing the agency couldn’t pay for schooling, Connie and her team created Circle of Winners.

“We pay students to help after school and during the summer. Their earnings go into a bank account that can only be used for college,” Connie explains. “They make a little money, and also get help understanding and navigating college admissions. The premise is to help the kids so they can get better jobs and not have to ask for help like their parents.”

Role Models

To earn money for college, older students help younger kids at NICA. They work with them on activities, games and crafts and outside sports; anything to encourage the young ones' desire to succeed.

Johuin Contreras is the Circle of Winners Education Coordinator. “I see how Circle of Winners students become role models. It enlightens the younger kids.”

The student-mentors and staff mirror Connie’s enthusiasm. Sierra McCarthy is a student from the University of Texas Arlington. She caught Connie’s contagious enthusiasm while working as a Circle of Winners intern and now helps lead the program.

Sierra says the kids are shy at first, but then open up. “We talk about college and they light up. I now see willingness and eagerness to go to college from high school, which is the program goal.”

Student Success

The neighborhood around NICA boasts a dropout rate of almost 50%. However, 100% of students involved in Circle of Winners graduated high school. Other impressive statistics demonstrate college and trade school success. But perhaps most rewarding is when kids return to volunteer and giveback.

“They inspire me,” Fort Worth State Farm Agent and NICA Board Member Jerry Bristow says. “They’re so passionate about what they do.”

Cesar Garcia, 14, and Erica Gonzalez, 16, are two of NICA’s current success stories. Both are college hopefuls and have benefited from the learning and one-on-one assistance. They now give back by mentoring younger children.

“It’s those mountain top experiences you have in life,” Connie says. “When the young people come back and thank you, it just melts your heart.”

“Don’t drink and drive.” “Don’t drive while distracted.” A couple of phrases most teens have heard hundreds of times from parents, at school, or on the news.

Hearing the message is one thing, but what really drives the message home and creates change? In Texas, its peer-to-peer communication. Teens speaking and sharing with other teens, in their own words and ways.

Teens were challenged to convey the importance of practicing safe driving habits through visual arts. The Texas A&M University Transportation Institute’s Teens in the Driver’s Seat organization and State Farm, together, host the poster and video contest. The ninth annual “Driving the Message” event was held at CityLink in Richardson, TX in the spring of 2016.

Filing Free Application for Federal Student Aid (FAFSA) is the first step toward obtaining college financial aid. Turns out, it was also the lucky ticket to one of the hottest sessions at SXSW 2016.

It was nearly impossible to gain entrance to the SXSW keynote by First Lady Michelle Obama. It was limited to a select group of VIPs. But among them, sitting front-row center, were 81 high school college-bound seniors. They were selected for successfully completing their FAFSA and encouraging their friends to do the same on Twitter.

It was fitting the students were on hand to listen to the First Lady and her panel guests: entertainment mogul Queen Latifah, music legends Diane Warren and Missy Elliot, and actress Sophia Bush. The focus of the panel was empowerment through education and the #LetGirlsLearn initiative.

The students had all attended a Financial Aid Saturdays (FAS) program put on by the Austin Chamber of Commerce Quality of Life Foundation. The “What are You Doing Saturday?” sessions, supported by State Farm, provide free FAFSA application assistance to prospective and current college students and their families.

The program was established after statistics revealed central Texas students were enrolling in college at a significantly lower rate than the 68 percent national average. A lack of understanding about the FAFSA application process was a main reason. Since the program’s beginning, it has helped increase the number of direct-to-college high school graduates. It's also enabled more students to pursue their post-secondary dreams.

The local FAS program and the SXSW experience was definitely empowering. For one, it solidified her motivation. “Since fifth grade, I was like, ‘I want to go to Harvard or Columbia.’ I’ve always had that mindset that college was going to be in my future”, said Emily Catalan.

Another student shared that because of FAS, she was accepted to several schools. She was overwhelmed, but thankful she had several good options from which to choose.

Hundreds of students are heading to their college selections thanks to resources and support offered by the Austin Chamber. That assist will help them realize their dreams in college and beyond.

To many he’s the Father of the Safe Room. To his friends, he is simply Ernie. And Ernie is a pretty unassuming guy. Humble is probably the best word for it.

Beginnings

On the evening of May 11, 1970, an off-duty police officer sat in his car watching an ominous cloud creep towards Lubbock, Texas. Watching grapefruit-size hail punching dents on his car, he knew the city was in for a tough night.

A monster tornado touched down near Texas Tech University snapping Red Raider stadium light poles like matchsticks. The one-and-a-half-mile wide F5 tornado churned through Lubbock that evening, damaging and destroying thousands of homes and businesses.

But the real tragedy was the 26 individuals who died and the 1,500 injured residents.

The new chairman of the Civil Engineering Department at Texas Tech University in Lubbock, Dr. Ernst Kiesling, was familiar with the terrible power of a tornado. Seventeen years prior, an F4 ripped through his hometown of San Angelo, Texas, killing 13.

The recurring human loss from these killer storms triggered something inside Kiesling. He started talking to his young faculty team about opportunities to use their academic and research skills to make a difference. The team started to collect data and document tornado damage through site visits to stricken areas.

The Real Work Begins

By the time 1973 rolled around, Kiesling’s team was firing on all cylinders, and the engine of their creativity sparked an idea destined to save countless lives. While studying tornado damage in the small town of Burnet, Texas, the engineers noticed a recurring theme.

A severely damaged house had no roof nor exterior walls. In fact, the only thing left standing was a small kitchen pantry in the center of the debris. All four walls were intact.

“The inspiration for the above-ground storm shelter came from that pantry,” Kiesling reminisced. “The sensible approach was to provide occupant protection for a small area, and design the rest of the home to sustain minimum economic loss.”

And so Kiesling’s team descended the stairs to the lab and went to work. One major issue was making the safe room stand up to flying debris, one of the greatest dangers.

“We had to test the rooms we were building, but had no way to launch the debris missiles,” said Kiesling.

Behold, the pneumatic cannon, capable of launching a 15 foot 2X4 board at simulated wind speeds of more than 250 miles-per-hour. It was every young boy’s dream. Even today Kiesling gets a sparkle in his eye talking about how the cannon they developed played an important role in testing wall materials in those early days.

“We started by launching 2x4s at plywood,” said Kiesling. “A single layer — two layers — three layers were perforated by the tremendous force of the 2x4. Finally at four layers of plywood, it held.”

Kiesling and his team moved on to testing other wall material, including plywood layers mixed with steel reinforcement, and then concrete reinforced blocks. The team developed and tested prototype shelters, then the concept was fully accepted by all.

Well, maybe not “fully” accepted.

The Road to Acceptance

In 1974 Civil Engineering Magazine presented the concept of the above-ground storm shelter by Kiesling and graduate student David Goolsby. People questioned the concept. Many believed the only safe place during a tornado was underground, and the above-ground shelter was a waste of time and energy.

In addition, the badly needed shelter was often slowed by lack of research personnel or necessary funding.

That changed in 1998 when Dateline NBC came to Tulsa Tech.

A tornado destroyed a small, Texas subdivision and received national attention. Dateline aired a special program covering the devastation and featured the revolutionary above-ground storm shelter developed at Texas Tech.

Two years later, the shelter survived the F5 tornado in the Oklahoma City area. Other media outlets started taking notice and spreading the word about alternatives to going underground.Kiesling is proud of his storm shelter and keeps photos of some that stood alone in the middle of rubble after a storm. “Through our work, we have provided ample evidence that you can provide safety above ground as well as below ground,” he said.

In 1974 Kiesling and his family built a home in Lubbock. Putting his money where his mouth is, he installed a safe room made from concrete reinforced blocks. The room looked like a natural part of the home, and he often gave tours to city officials, media and neighbors.

“Our safe room opened some eyes,” he said. “We never had to use it, but one of the great benefits is the knowledge that there is a safe place within your home you can depend on.”

The Father of the Safe Room

And so Ernie continues to be an unassuming, humble man. Despite the fact that he has saved countless lives through his work, he prefers to shift the attention to others.

“My career has been very gratifying,” he said. “I could not foresee the opportunities that presented themselves to help others through our research.”

Dr. Ernst Kiesling is a retired professor of civil engineering at Texas Tech University in Lubbock. He is executive director of the National Storm Shelter Association (NSSA). He now serves as research Professor and leads the storm shelter research effort within the National Wind Institute at Texas Tech. Kiesling speaks regularly at conferences across the nation about the Texas Tech and NSSA research. State Farm is a sponsor of the National Tornado Summit in Oklahoma City, Okla., where Kiesling presented updates on the continuing university research and testing.

Photo credits: Liz Inskip-Paulk, TTU-NWI

More than 300 interns from Bloomington, Champaign, Phoenix, Dallas and Atlanta spent July 12 giving back to their communities. Collectively, the interns donated more than 2,000 hours of service, volunteering at local organizations like the Boys and Girls Club and the Salvation Army.

Interns from the State Farm® Research and Development Center in Champaign, Illinois sorted items at the local Habitat for Humanity, packaged cereal at the Eastern Illinois Food Bank, played sports and games with children at the Don Moyer Boys & Girls Club and sorted donated clothes at the Salvation Army of Champaign.

Laurette Stiles, State Farm Vice President of Strategic Resources, told the Champaign interns, “One of the reasons State Farm is involved with community service, beyond it being the right thing to do, is because we believe in the concept of “service-learning." She continued,  “By adding service to learning, and balancing the two, community service can become more than just the simple act of serving.”

Between Jenga games with kids at the Boys & Girls Club, organizing old cabinets, and creating an intern assembly line at the food pantry, the interns found the experience incredibly rewarding.

“I just think it’s really important, especially for college students," Champaign-based intern, Carter Frambes shared. "You know, sometimes we forget that there is a larger community outside of our campus. So anytime we have an opportunity to give back to the community is nice.”

State Farm Lloyds reached a settlement with the Texas Department of Insurance (TDI) and the Office of Public Insurance Counsel (OPIC) over previous homeowners' rates on February 27, 2015. State Farm Lloyds believes this settlement allows us to continue to focus on serving our customers.

Customers eligible for a refund check have been identified through State Farm Lloyds records and began receiving refunds starting in September 2015. All checks have been distributed to the last known address of eligible customers and former customers.

If you believe you are eligible for a refund, and have not received a check, please contact the team of representatives assisting with the refund process at (844) 461-2836.

Additional Information:

• TX Rate Settlement Update FAQ
• At-a-Glance: Eligibility guidelines, refund calculations, etc.[PDF-37.3KB]
• The Consent Order [PDF-60.5KB]

Houston’s young residents are learning about crime prevention and safety in an unorthodox and engaging manner … from a robot. Officer Defender, is touring the Houston area talking with children and the important messages are resonating.

The Houston Police Department (HPD), with funding from State Farm, purchased a robot and children at a local Boys and Girls Club named it Officer Defender. With Officer Defender on duty, HPD is better-equipped to engage small or large groups of children from pre-kindergarten through 8th grade in a purposeful and powerful way. Officer Defender shares safety messages about:

• stranger danger
• bullying
• gang prevention
• drug prevention
• gun safety
• personal safety
• cyber safety
• pool/water safety and
• 911 emergency procedures

In 2015, between January and August, Officer Defender reached more than 14,000 students during visits to elementary and middle schools as well as at the Houston Police Academy during Police Week events.

“The boys and girls were completely engaged in the presentation, each wanting a turn to talk with the robot,” shared Corpus Christi Catholic School Principal Dr. Mazie McCoy after a presentation by Officer Defender. “Teachers and parents said the students were still talking about the robot days after the presentation. Thanks to Officer Defender, our youth will always remember these important lessons!”

“When small kids walk up to me, they are amazed that I can see and talk back to them,” stated Officer Defender. “They can see my police badge and I sometimes activate my police lights and siren.”

Officer Defender has met many people, but there is one that stood out from the rest. Kyssi Andrews, a vibrant six year old who fought cancer for more than three years before she passed away in June of 2015, told her parents her dream was to be a police officer. Texas law enforcement officials were eager to make her dream come true.

She was granted the status as an honorary Texas State Trooper and Houston Police Officer. She was given the red carpet treatment when those honors were conferred upon her: receiving specially made uniforms, riding a horse with Mounted Patrol, meeting a K-9 Officer, riding in a HPD patrol car, and getting a private tour of the police museum; however, the best surprise was a visit with Officer Defender.

Kyssi was captivated by every sound or motion the robot made and she asked several questions while she attempted to figure out exactly how Officer Defender spoke and moved. For weeks after, Kyssi talked about this special meeting and Officer Defender’s safety messages.

“It’s always a joy to work through Officer Defender because children are captivated by the robot’s presence and they remember what he says to them,” said Officer EJ Joseph the human who voices and controls the robot.

Officer Defender is proving to be a helpful safety-focused robot and an amazing goodwill ambassador serving the Greater Houston Area.

Dead ends

Both of his parents passed away, and miles and matters separated the rest of his family. With his condition worsening, Sam intensified the search for a possible match in 2013. He finally reached an estranged cousin in California. In questioning how other family members dealt with the genetic disorder, the cousin revealed the family secret Sam’s mother had taken to her grave: Sam was adopted. His known relatives would not be a match. He realized the already difficult task would now be close to impossible.

A successful corporate software sales director for Microsoft, Sam was now too sick to work. Online research revealed that someone falsified his birth records to make it impossible to find his birth family. Further, the hospital in which he was born had closed and its medical documents shredded…another dead end.

Every genetic test available found no close relatives in their databases. Sam’s friends all began to test to see if they could help, but the process was slow and tedious. Further, if a match was found, the donor had to be in perfect health. Slowly, each was eliminated for various reasons.

Sam’s “slow boat to hell,” as he called it in a Dallas TV interview, was taking a toll. Sam made frequent trips across country to Mayo Clinic for evaluation and treatment. He was now on dialysis; a procedure he knew could keep him alive, but was no way to live. Some people’s health declines on dialysis, and Sam was not doing well. He prepared his wife, Julie, and their two children for the worst. That included educating Julie about the household insurance in case he didn’t make it through his health situation.

Conversation connects important dots

Linda Horton is Sam’s State Farm Agent, she enjoys his intelligence, kindness and his jokes. Sam likes Linda’s caring personality and thoughtfulness, and he even referred business to Linda. The two stay in touch as insurance needs change. Over a lunch, they discussed his insurance coverage, his condition and his dire need for a kidney to match his Type O blood. That conversation with Linda changed – if not saved – his life.

That same week, in addition to caring for customers like Sam, Linda was also interviewing team members for her growing agency in north Dallas. One of those interviews was with Adrian Serrano.

Adrian talked about his professional accomplishments, his personal life, goals, ambitions and bucket list. The Army reservist, deployed in Iraq in 2004, shared a story about a near-death experience on the battlefield. Adrian said he had “made a deal with God” that if he lived, he would “live his life for God.” Adrian went on to tell Horton he had an O blood type and aspired to be an organ donor. Linda immediately made the connection to her friend and customer, Sam Miller. She told Serrano, “I have a client with an O blood type and he’s also in dire need of a kidney!”

Horton introduced the two. With his previous potential donors all disqualified for one reason or another, Sam was running out of hope. Though certainly grateful for the introduction, he was wary of getting his hopes up that a complete stranger, introduced by his insurance agent, would turn out to be his donor.

However, Adrian was a perfect match and willingly donated his kidney. On the February morning Sam was to have a surgery to re-route blood vessels in his arm for more efficient dialysis; he instead had a transplant. His “slow boat to hell” was starting to turn around.

A match made in heaven

Some might say it was an amazing coincidence. Adrian and Sam feel God had a plan from the beginning.

God orchestrated this from day one,” said Serrano in a Dallas television interview.

Miller said he found faith. ”All of a sudden, I was alive again. We don’t know where this leads, but what a beautiful testimony and sacrifice for, really, a stranger.”

Sam and Adrian are both doing well.

Adrian is back at work, though not at State Farm. Sam suffers from migraines, but nothing more serious. He continues his recovery at home in Dallas taking his wife, son and daughter on trips when their schedules allow.

As for resuming his search for family, Miller says for now he is enjoying his life, family and “taking a breather for a minute.”

Learn more about organ donation at donatelife.net or organdonor.gov

Click here to watch the interview with Adrian Serrano

Selena Martinez is a confident freshman attending Bryn Mawr College in Pennsylvania. With her bubbly personality and sunny outlook, no one would ever guess that just a few years ago, Selena was homeless and faced significant financial challenges.

While Selena was a student at Reagan High School in Houston, Texas, her brother was medically discharged from the military after being diagnosed with schizophrenia. Selena’s brother moved back in with his parents and siblings, where he attempted to murder Selena’s father and destroyed the family’s home. After her brother’s arrest, Selena’s father became depressed and turned to alcohol to curb his emotions. Frustrated by her father’s drinking, Selena confronted him. In his drunken state, he told her to “Get out!”

“Life is Not Going to Wait on You”

With no income or place to go, Selena slept on the couches of friends and family for a few days until she would move on to another. During that school year, Selena and her classmates received financial literacy lessons from a Junior Achievement volunteer. Before leaving the classroom, the Junior Achievement volunteer encouraged Selena and her classmates to keep pushing forward, because “life is not going to wait on you.” Through the volunteer’s lessons and encouragement, it was the first time Selena understood how personal finance and work readiness affected her future.

Selena used the financial lessons and some creativity, to begin selling her artwork and custom t-shirts. Soon, she had an income which she used to end her homelessness and climb toward success. By senior year, Selena was voted class president, rose to the rank of National Honor Society Vice President, and became an award-winning poet. And then the acceptance letter came from Bryn Mawr College.

Major Possibilities

Martinez plans to major in psychology and minor in film to understand further how film impacts all demographics and how to strengthen it as an educational resource.

“I plan on moving towards any careers in marketing with intentions to promote education,” Martinez said. “I’m open minded to all possibilities, just as long as I’m making a difference.”

State Farm is proud to provide financial literacy education grants to organizations like Junior Achievement of Southeast Texas to afford students like Selena opportunities to learn and comprehend the importance of income, budgeting, and saving as they make their way to a brighter, more financially-solid future.

“It takes too much time to apply.”

“The process is too difficult to understand.”

“My parents make too much money for me to qualify.”

These statements are just some of the reasons many students and parents do not complete the Free Application for Student Aid (FAFSA).

College can be a fulfilling, memorable academic experience; most importantly, college is a life-long investment. According to the College Board, the cost of attending college can range anywhere from $23,410 per year for a four-year, public, in-state school to $46,272 for a private, non-profit, four-year school.

On average, college graduates have lower unemployment rates and drastically higher salaries. According to a 2014 study by the Federal Reserve Bank of San Francisco, before retirement, college graduates will earn an average of $800,000 more than high school graduates.

Nationally, the percentage of students that enroll in college immediately after high school is 68 percent. In Central Texas, this percentage is less than the national average.

A lack of understanding about FAFSA application process was identified as a main reasons for the gap. So t, he Austin Chamber of Commerce decided to do something about it.

In 2006 the Austin Chamber of Commerce Quality of Life Foundation established the Financial Aid Saturdays (FAS) program. The program is supported by State Farm. The FAS provides free FAFSA application assistance to prospective and current college students, and their parents/guardians.

“Completing the FAFSA without help can be confusing,” said Mary Smith, an Austin area mother who has participated in the FAS program. “Several years ago, I missed out on possible financial aid for my older daughter by completing the application incorrectly.”

Mary continued, “The FAS staff members patiently walk parents through each step of the process, giving individual help as needed, while parents complete the form online.” She added, “They answer all of your questions so you will feel confident the form has been completed and submitted correctly.”

Since FAS established the program, which serves 15 school districts, annual FAFSA applications more than doubled, from nearly 5,600 in 2005 to more than 11,500507 filings in 2014.

With the help of FAS, students in the Austin-area have received a total of $116 million in federal and state student aid. This aid gives students the opportunity to realize their dreams of going to college and pursuing a career.

For more information on federal student aid, visit www.StudentAid.gov or the financial aid office of the college you are considering attending. Your high school and other local organizations may also have programs and workshops available to help you through the FAFSA process.