State Farm Helping Midwest Customers After Severe Summer Storms
Our hearts go out to the families and communities affected by severe weather across the Midwest this summer. Our thoughts are with those that lost friends and loved ones.
The storms brought destructive winds, reported tornadoes, flash flooding and widespread power outages.
State Farm has received over 8,000 storm-related claims from this recent severe weather, with the most significant concentrations in Indiana, Illinois, and Ohio.
State Farm catastrophe claim teams are deployed and ready to assist. Team members are actively contacting customers and providing claim support throughout the recovery process.
Here to Help
State Farm offers customers a digital-first claims option designed to provide help faster. Customers do not have to wait for an in-person inspection to begin the claims process. We can start assisting immediately by phone or through digital claim services. State Farm began helping customers on the day of the storms and will continue supporting them as repairs and recovery efforts move forward, both in person and virtually.
Customer Care Sites
Customers can visit a Customer Care Site to file an insurance claim or receive face-to-face assistance and information about an existing claim.
Indiana
- Lowe’s parking lot: 637 US Hwy 41 Schererville, IN 46375
Open from 8 a.m. to 6 p.m. CT Monday through Saturday - McCool Road Site: 794 McCool Road Valparaiso, IN 46385
Open from 7 a.m. to 6 p.m. CT Monday through Saturday
How to file a claim (home or auto)
Customers are always welcome to reach out with questions or concerns. We are here to help. State Farm customers can submit and manage a claim through the channel that works best for them:
- Call or email your State Farm agent
- Call 1-800-SF-CLAIM
- File in the State Farm mobile app
- File online at statefarm.com/claims
- Text “CLAIM” to 62789 to receive a link to file a claim
Making temporary repairs to damaged property
When it is safe to do so, customers with repairable or limited property damage should make reasonable temporary repairs to help prevent additional damage. Depending on the customer’s coverage, the cost of these temporary repairs may be reimbursed. Customers should save receipts for tarps, plywood and any other materials purchased to protect or temporarily repair damaged property.
Tips to help protect customers from fraud and scams
We encourage anyone seeking storm-damage repairs to learn how to recognize and avoid scams and deceptive contractor practices. Additional information is available in Help Protect Yourself From Contractor Fraud on statefarm.com.
State Farm Donates
In response to tornadoes that impacted the Midwest, State Farm is providing $300,000 in disaster grant funding to assist communities impacted by the disaster.
The funding will assist the American Red Cross to support emergency relief operations.
About State Farm:
For over 100 years, the mission of State Farm has been to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. State Farm Mutual Automobile Insurance Company and its affiliates are the largest providers of auto and home insurance combined in the United States. Its more than 19,200 agent offices and over 62,000 employees serve over 96 million policies and accounts – including auto, fire, life, health, commercial policies and financial services accounts. Commercial auto insurance, along with coverage for renters, business owners, boats and motorcycles, is also available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 32 on the 2025 Fortune 500 list of largest companies. For more information, please visit http://www.statefarm.com.